-
November 2023 by Bertha Izquierdo
Elizabeth is Awesome!
-
August 2023 by Tamaro Mcqueen
Very reasonable price great staff some of them
-
March 2023 by william santiago
They need to give luis ortiz a raise.. he's the only one working here in this office, i waited for over 30 minutes until he could finish up with another client.. there were a couple others girls working in the cubicles but they paid no attention to the customers waiting up front..
-
August 2022 by Amanda Salazar
Always a good place to go to. Super easy to explain my situations and get the help I need for my auto insurance.
-
June 2020 by LUZ CERRA
STAY AWAY IN GENERAL FROM FRED LOYA INSURANCE THEY WILL GIVE YOU A RUN FOR YOUR MONEY,IF YOU HAVE A CLAIM WITH THEM .THEIR CUSTOMER SERVICES IS LESS THAN POOR, BAD TRAINING FOR THEIR EMPLOYEES OR LACK OF IT . SPECIALLY THIS SPECIFIC LOCATION, SO CALL INSURANCE AGENCY, I SAID SO CALL , BECAUSE THEY OVERCHARGE YOU FOR THEIR "SERVICES" WHICH THEY DINT PROVIDE . I WILL EXPLAIN KNOW IN MY CASE WHAT HAPPENED. WE HAVE A CUSTOMER THAT UNFORTUNATELY HAS THIS INSURANCE AND WE HAVE BEEN TRYING TWICE DIFFERENT OCCASIONS TO GET PROOF OF IT BY REQUESTING THE AGENCY TO PROVIDE US WITH IT BY FAX, EMAIL HOWEVER IS EASIER FOR THEM, AND WE HAVE BEEN LEFT WITH RUDE CUSTOMER SERVICE , NO EMAIL OR FAX FROM THEM ONLY TO CALL THEM BACK AFTER A FEW DAYS WAITING FOR THE INFO AND FOR THEM TO LET US KNOW THAT IT WILL TAKE DAYS TO SEND US THAT INFO( REALLY .....!, ARE THEY THAT BUSY .... THAT THEY CANNOT DO CUSTOMER SERVICE FOR THEY INSURERS, WHICH BY THE WAY THEY CHARGE THEM A FORTUNE FOR IT ALREADY ) AND THE PURPOSE OF THE INSURANCE ESPECIALLY WHEN YOU ARE GETTING A VEHICLE IS TO PROOF RESPONSIBILITY IN ORDER TO GET AN AUTO LOAN , IF THEY WOULD HAVE BEEN TRAINED PROPERLY THIS SO CALL AGENCIES WOULD KNOW THAT IS VERY IMPORTANT TO BE SOME KIND OF FAST , SAME DAY NEXT WORKING DAY FAST .THAT WAS THE FIRST TIME , THEN SECOND TIME GUESS WHAT SAME THING AND WORST ..... I CALLED ONLY TO BE LEFT ON HOLD BECAUSE THE AGENTS DIDN'T WANT TO DEAL WITH THE REQUEST ANYMORE AND IT WAS EASIER AND ACTUALLY PLANNING RUDE TO LEFT ME ON HOLD FOR THE REMAINING TIME UNTIL IT WAS TIME TO CLOSE THEIR OFFICE .... CAN YOU BELIEVED THIS KIND OF BEHAVIOR .....NO MANNERS, NO ETHICS, WE MUST REQUEST FROM THE GOVERNMENT THAT NOT JUST ABOUT EVERYBODY CAN BE INSURANCE AGENTS, BECAUSE THIS ARE THE RESULTS OF IT.BE AWARE OF THIS AGENCY BAD BAD CUSTOMER SERVICE !I ONLY GAVE THEM 1 START TO BE ABLE TO LEFT THIS BAD REVIEW.
-
March 2020 by Willie Fufu
This is a good insurance company they are not too expensive and the People are nice, Kimberly calls to remind me sometimes which is a huge help to me. I don’t see any reason to go anywhere else for affordable coverage. I never go back to places that rub me the wrong way, this place is pleasant I will always go here.
-
January 2020 by Nate Terrazas
Good coverage, great prices ?
-
July 2019 by Pete Trevino
These guys don't pay. One of their customers rear ended us a few years ago. These are usually pretty cut and dry: you rear end somebody, you're liable. These guys started a BS investigation to avoid paying out, in hopes that we would give up and use our own collision coverage. It took six whole months to get our car repaired.
-
May 2019 by Luis Morero Gutierrez
Car insurance for my Chevy 2017 mublu
-
August 2018 by Joe Lopez
I wanted on Monday August 6, 2018 at about 11:40 a.m. Just one employee, no urgency. I lefted 20 minutes later completely ignored. Very, very bad customer service. Did not make payment. No courtesy coffee, coke or donuts. Will not come back. Also, no music. You guys are in the Dark Age.
-
July 2018 by Gina Rivera Rivera acosta
I sued them because they didn't want to pay for $2000 worth of damages.i won!!
-
July 2018 by Margaret Carmona
VERY NICE
-
June 2018 by HOMERO GONZALEZ
I found this place with a good and better deal than other places. After having several quotes i decide to sign with them. The employees are very helpful
-
June 2018 by Meny Garcia
Cheap ,check all people living in you address last 3 years ago
-
June 2018 by Steamboat_Duke'm .
Good service
