Fred Loya Insurance offers very good rates, with customers reporting the best prices compared to others. The customer service receives frequent praise, described as great, professional, and very good. Staff are noted as polite, kind, very helpful, and going over and beyond to assist without hassle, both over the phone and in person. The service is quick for tasks like getting paperwork or quotes. Multiple customers indicate they would definitely recommend this business.
The insurance is so so but Briana at Grissom location delivers the BEST customer service!! Any issues I’ve had she is very helpful in assisting with wo any hassle. I appreciate her going over and beyond.
April 2025
Just had to run in and get some paperwork for proof of insurance for last year. The lady there was polite, kind and quickly helped me
March 2025
i had to switch insurance premiums due to fred loya in san antonio having a minimum deductible or $2500 which is insane. now with another provider with a $500 deductible.
