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May 2025 by Donald
If you're from another part of the country and seek an aggressive, client oriented family driven, please take at look at Frost. Nope I'm not even a true Texan. Even very for those who are still trying to figure out what to hell I'm saying, Frost is what you have been looking for. I'm 64 and I will say that the 50-21 needs to really look. Products are great, interest rates on both sides of the coin are strong. Nope. I don't do this....ever. These cats were Worth my time.
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May 2025 by Mary Isabel
Tellers are friendly and building is comfortable and clean.
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April 2025 by n m
Great customer service. Employees are very helpful and friendly!
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March 2025 by Queen Lotus
Excellent Service
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May 2024 by Enrique Trevino
Long time customer
But One Star for ATM access.
Please consider moving or adding another dedicated ATM to the outside drive thru lanes.
The current configuration at the WW White & 410 Access Road locations is beyond not thought out.
ATM users have no idea how long the transaction is going to take if you get behind someone using the teller.
ATM's are a convenience not a source of frustration.
I got trapped on WW White for 14 minutes.
Couldn't believe the person behind me was willing to wait that long...must have had no where to be!
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March 2024 by Lourdes Martinez
Friendly and very attentive staff; fast service
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January 2024 by Tomas Alvarado
Friendly and knowledgeable
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December 2023 by John Perez
Great service a d staff
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November 2023 by Robert Smith
Great service and wonderful people..
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October 2023 by Daniel D. Rush
I was very excited to open up my new business account at Frost Bank. It’s been open for a couple months and dealing with Frost employees is very tough. experience’s with them have been horrible! Employees have been rude, un helpful, or they just not seem to care about customer service. I have inquired about business loans and business credit and I just get the run around or just get transferred to different departments time and time again. Unfortunately I think I will be looking for another bank soon. Maybe it’s just the WW White location. ??
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August 2023 by Rosalyn Mitchell
I have been a loyal customer of this bank for over 30 years and I am extremely satisfied with their services. Throughout the years, I have conducted numerous transactions at different branch locations and my experience has always been positive. Even when there were issues that required attention, they were promptly resolved.
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August 2023 by Theresa Jimenez
Love the good customer service here WW WHITE RD OFFICE
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August 2023 by Rosa Maria Dominguez
Always with a friendly smile.
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September 2022 by Xavier R
Terrible waiting time 3 employees and had to wait 20 mins to cash a single check
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September 2022 by Reymundo Garza
The security guard at this place jumped in my vehicle and drove it around the building without any permission I don’t know how things are ran at frost bank but I do know that it’s illegal to move anyones vehicle without permission it’s called theft and so far I’ve heard nothing front frost bank about this oh and the guard refused to identify herself so here is a picture of her
