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December 2023 by Ward Phelan
No tellers anymore. Only a machine that doesn't work and two clowns that can't make it work. No one can get cash in the lobby.
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November 2023 by Gamaniel Galindo
Very friendly tellers
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December 2022 by Cameron Frost Johnson
Excellent service. I went in to set up an account and make a deposit. I was helped by Mr. Eric Ruiz. He was kind, considerate, timely, and highly efficient. I think this will be my regular Frost branch. Thank you guys.
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October 2022 by Glenn R.
Walked in, cash in hand, and was denied an account because I didn't want to meet with a financial advisor too. I had a simple need but they immediately pushed for full financial services or no checking account. Insane and insulting. Went to nearby Broadway Bank and got my account set up in a few friendly minutes.
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January 2020 by Amber Lewis
Turn on your frost sign lights on at night its dark
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July 2017 by TexasKid Lee
Frost Bank is nothing like they used to be. #1 no Apple Pay #2 lobby hours are ridiculous #3 unbearable customer support, I have three different forms of communication trying to resolve a simple banking issue. I am Left to switch Banks Because I Cannot Deposit Checks in my Bank Account Via Mobile Phone & tablet. Weeks of lack of customer support is leaving me without the services that I need.
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May 2017 by Tiffany Flores
Every time I come in some one is being helped and the other teller is just standing around,letting me know some one will be with me when she could be helping me. nonsense when other Banks make customers their first priority
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November 2013 by Tanya DeLeon
The new Capital Market Reconciliation Specialist is adjusting well lol! That would be I :)
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December 2011 by Zac N
Shine your boots first!
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June 2010 by Shelley Cook
Best free parking after hours that is just a couple blocks from the riverwalk
