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October 2024 by Julian Sifuentes
Came in on my day off to pick up some stuff I have needing for my Nintendo consoles and they had exactly what I needed. An hdmi cable for Wii as well as an expansion memory cover, both for less than what I would have paid on Amazon, plus the ladies here were super nice & helpful. 5-stars A++[
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September 2024 by Mason
Awesome store, staff is very helpful. Great selection of games
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September 2024 by jacob salinas
Had exactly what I was lookin for! And very very helpful and good pricing! Got my system workin love this shop!
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August 2024 by april Westerlund
Felicity was awesome! So patient and helpful! Definitely will be back to this location!
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August 2024 by CJ
Had my first visit yesterday, picked up a Wii. This place is awesome. They have a little of everything. Definitely recommend for the hardcore gamers. Staff was very friendly and helpful..
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July 2024 by Keeping Up With The Ass Eaters
Excellent staff and very helpful recently bought a nintendo 64 to get back to the good o’l days, I will for sure be coming back.
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July 2024 by zaynah pena
Great service, staff is friendly, first time customer and would totally come again, thank you guys so much for your wonderful service??
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July 2024 by Joshua Boberg
5 Stars baby 5 stars
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July 2024 by Logan Constantine
Overpriced , Lazy Workers , and above all else terrible customers service . I had boughten a specific item that wasn't a messily $10 but roughly $35 to $40 and the damn thing didn't work , the person at checkout told me if I had any issues I could bring it back for my money or store credit , I call the store and the manager tells me they can't do it and kept huffing and puffing as well as just told me to give the store credit to someone else , but its my money so why would I ? Ontop of that , once I returned it for store credit another employee even admitted that the product doesn't work and also tells people not to buy it , onto of that he even said that it was overpriced too . The manager was extremely rude and wouldn't even honor a one time refund , even though her employee told me that I could . Don't recommend coming here , best place would be Flashback Video Games , cheaper prices and friendly staff .
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July 2024 by Larry Smith
Great selection and helpful staff. Above and beyond. I went in to get a charging cable for a DS lite I found. The staff member tested the system to find it's battery was no good, do I didn't need a cable. They didn't have any batteries available. Thought it was awesome he went out of his way and did sell me something I couldn't use!!!
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July 2024 by Moni J
We visit Game Over stores wherever we travel. This store lacked in customer service. Was not greeted or offered assistance. There was an offensive odor in the store so didn't wait to see if we were going to be helped. Definitely will not go back to this location. Game over will always get our business but not this store.
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July 2024 by James Lawhead
Customer service is horrible and place is a rip off I got offered $250 more at gamestop. Guy also told me if I didn't like it go somewhere else both places are horrible and I will never go back
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July 2024 by Jackson Lundquist
If you want anything older than the XBOX One or PS4 generation and don't want to hit up garage sales or pawn shops, the only place to go in San Antonio is Game Over. Sadly, Game Over is a disappointing chain that gouges its customers and provides iffy frustrating service. After my most recent visit and evaluating what's important to me as a customer, I've decided I will never be visiting a Game Over again.
Of course, they do the standard game store behavior of marking games up. This is part of the basic economy that makes a game store function, and you should always expect to pay a premium at a game store for service and seeing it in person, so I'm not super surprised. To get an idea, I generally source my valuations from PriceCharting and did some quick comparisons. A loose copy of Tomodachi Life sells for $73 but Game Over had it for $90. A loose copy of Pokemon Ranger sells for $24 but Game Over had it at $45. A loose copy of Pokemon Yellow sells for $52 but Game Over had it at $100.
They also do the standard game store practice at buying games on the cheap, but Game Over does it in a uniquely obtuse and deceptive manner. Let's look at Pokemon Yellow as an example. To get a quote from Game Over's website, you have to put your item in, which is sometimes labeled wrong, then input your name, address, email, and phone number to get an estimate. As of June 22nd, they estimate Yellow at $45 in store credit, which sounds pretty good, and would be pretty good.
However, they deceptively change this quote in-store. A staff member told me prices were "based on the needs of an individual location's stock". Basically if a location has a bunch of XBOX sports games they aren't gonna pay a lot for your stack of Madden '08s. To the degree they do this, though, is astounding. The online quote estimator told me my five games and two amiibo were worth $71.75 in store credit, and in store they were quoted at $30. All items were complete in-box and in good condition. This is just over 40% of the online valuation. After being told online your game was worth $45 in credit, would you take $18 for your Pokemon Yellow, knowing they'd resell it at $100?
Even with the absurd fudging on both ends, your in-store experience is still hit or miss. From my experience, half the staff is super chill and great to talk to, while half give the vibe they'd rather be anywhere else. I recall one recent occasion where I waited 20 minutes to be helped while waiting at the register because I wanted to buy an amiibo that was locked behind the counter. I was never helped, I just left because I was frustrated the employees were sitting around while I waited at the register to buy something. I like to think I'm not super rude or an overdemanding customer, I'd just like to be asked if I need anything if I'm standing at the register for twenty minutes while there's only one other customer perusing around the store. I'll admit if you truly know nothing I've seen them answer basic questions about hardware and compatibility, which can be a helpful service worth paying the premium for, but depending on your luck in the employee lottery they may or may not be helpful.
Overall, Game Over is an incredibly frustrating chain that thrives in San Antonio because its only competition in gaming is GameStop and its only competition in retro gaming is Flashback and Propaganda Palace. I'd love for San Antonio to get more locally owned game stores, but based on my many experiences in these stores, Game Over is not the caliber of service I want to see more of here. We deserve better.
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July 2024 by WartHawg8196 Last name
I wanted to sell my wii for 60$ and they offered me 5$ and sold them for 100$ Total scam
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June 2024 by Eddie Rodriguez
There old retro games and have an awesome attitude there just great!!!?
