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January 2024 by damian martinez
Was going to buy $49 headphones and when the lady scanned them she tried to take off the sticker in front of me without me noticing and tried to charge me $69 and said “I don’t know what to tell you”. I’ll tell you that this experience was rude and unprofessional. I’ll let people know not to give service to GameStop.
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January 2024 by Rex Fabian
I got a saints row criminal custom pre owned for 12.99 but got charged 18.99 I ask the guy and he said it's pulling up 18.99 on his system but he seemed really chill so I didn't want to cause anything and it's not his fault but please fix this
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December 2023 by Rose Zee
Not a lot of good deals at this location.
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September 2023 by Bryan Ensign
This location is convenient in the mall. They have a lot of great games towards the back of the store. The front left of the store that used to have the game demos is now empty with nothing in it. The front right of the store is now filled with novelty items like action figures and shelf items and no video games. I'm not sure if this location is going out of business or GameStop just isn't doing well but there's only about half the store full of video games.The stuff is very nice and friendly.
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September 2023 by Jackie G.
Horrible customer service, could not get a straight answer and had to keep coming back to have the issue resolved. They made up reasons to brush us off and told us to just come back. Had to call a different location to get some clarification to the issue.
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September 2023 by Katt
Holy cow ok very well organized but only reason for a three that it smelled horrible and I'm mean just horrible could not be in there that long cause the smell was unbelievable
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September 2023 by Matt Oliver
They always seem busy but they always have, or can get the games I so desperately love
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August 2023 by Danielle Allard
I went in with my son to buy a headset we didn't receive a greeting walking in or while purchasing He didn't ask about rewards no hello thank you nothing he was mute scanned us and sent us out I spent almost 150 dollars and regretted going to that location If u don't like your job quit so someone who enjoys working at a game store can have employment my son even told him have a good day while grabbing his bag still nothing !! I wish I remembered his name but he kind of tall with long hair shame on you
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July 2023 by Majeur Carruzakes
Great place to shop with my boys..... but I stayed there longer than they did. Great collection.
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July 2023 by Danny Mendoza
No one to help us just people running the register
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March 2023 by Chris
It's not an EB games, but the staff here is about as knowledgeable.
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January 2023 by SGP
Employee was kinda rude when asking a question about a ps5 game. The store had more trinkets then games. Would not recommend & I will not go back to this location!
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December 2022 by Francis Garcia
Worst customer service in all the GameStops. Signs all over store announce 50%Clearance in Clearance items. The Employees don’t acknowledge customers and seem bothered to answer questions. When asked if discount applied to all clearance they said yea, but they do a bait and switch when you get to the checkout and don’t apply it to clearance games! When you speak to the unprofessional assistant manager Andrea to inform them of the issue and suggests that there should be a notice or sign stating that clearance EXCLUDES Games her response was “I don’t have to place such a sign out” so this tells you that this place is run under Very Poor Management because they place signs out stating one thing and switched it when you checkout. The price was not the issue it was the lack of unprofessional customer service skills and the principal of this store thinking it’s ok to do bait and switch to customers.
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November 2022 by John Castillo
Smaller than other locations of the franchise. Similar prices and merchandise.
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November 2022 by chill I
Friendly staffAwesome selection#Rico4preaident2028
