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November 2023 by Gerardo Elias
I’ve been banking here for 5 yrs, they did not open the drive thru or the lobby today, no information about nothing, if you can’t be trusted to open on time, I don’t trust you guys with my money, I will be changing banks
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May 2023 by Eddie Pete Rodrigues
Drive thru is so slow. I've been waiting 30 minutes, long enough to leave this review . And there was only 2 cars in front of me.Drive thru should be fast. It is suppose to be a convince so you shouldn't have to go inside. This is more of an Inconvenience. 40 minutes now. I don't personally bank at generations my self, so I can't change banks. The business that I'm here for does. I'm going to recommend they switch to another bank. Either Wells Fargo or First mark federal credit Union. They are alot faster and Wells Fargo has a commercial line.If you like to waste your time then this place is for you. If you want to save time, go do your banking somewhere elseSeriously45 minutes now. FML....I just need to deposit 1 check.I hate coming here, I really do.
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May 2023 by Kelly Castillo
It is an inconvenience that during operating hours in the drive-through this institution is currently closed. I find that I have come across unsatisfactory occurrences throughout the time frame of my established refinanced auto title loan. The representative that assisted me has still not sent the required financial legal agreements to me as promised.
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July 2022 by jesse ortiz
Drive Thru these @&$% People can’t never get anything Right . Stop telling me about 1 dollar money orders. Management please help drive
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June 2021 by Luigi Garcia
I am here on a Saturday and it's 12:21pm. And they are closed... This location has become more and more inaccessible for me. I use to be able to deposit cash trough the ATM but now i can't...
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June 2021 by Jannell J.
They were VERY COURTEOUS!!
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June 2021 by Charlie Casarez
Sabrina is the best. She is very knowledgeable and very professional.
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April 2021 by Nosaj Zitro
I havent had a bank account in 2 years but, they were nice enough to give me some coin rolls/wrappers and offer me life insurance for free*.*standards apply but seems worth it these days
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April 2021 by Leticia Santos
Great service. Loan paperwork all done online and received great rate.
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April 2021 by Melissa Campos
Generations always takes forever every single time I visit their bank. I’m definitely changing banks.
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January 2021 by Sandra Luna-Chavez
I came here to deposit for share branching, I called to verify they where open and if I’m able to do this. I finally arrived and one sign posted “deposit form in canister” there was a good amount of people. Waited for over 30 minutes but took it easy. My turn finally I put my deposit form, the money & my ID. 5 minutes pass by only for them to tell me my transaction is only able to be done in the lobby but since the lobby is closed they can’t do nothing about it. Then they go and promote Security Service? Whatever, not very good with communication, there should be a sign stating what they can’t do. If drive thru is only open then start improving your business not limit.
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October 2020 by M C
They never answer the phone I've never had this issue with a bank or credit union...
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September 2020 by Carisa Nicole
in line for over an hour in drive thru. This is ridiculous! If its closed inside how come it takes this long. Other locations are much faster. This location suxs!
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August 2020 by Jonathan Cee
I needed help setting up a credit card. These guys went above and beyond! They showed me how to build good credit with great advice and guided me through the credit card process to make it fast and easy. Generations, thank you from the bottom of my heart!!!!
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May 2020 by Josie Martinez
jackie was great at drive thru
