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March 2025 by Mario Acevedo
I recently returned a supplement that I purchased because my body did not digest it well, and I was looking for alternatives to support my health and fitness journey. Unfortunately, my experience with customer service left much to be desired.
When I spoke with Steve, he quickly pointed out my purchase history and made disparaging remarks about the other product I had tried, which was also sold by their company. He referred to it as "crap" and implied that I was buying "garbage." This kind of feedback felt unprofessional and dismissive, especially when I was genuinely trying to find solutions that work for me.
As someone trying to get back into fitness and health, I found Steve's comments not only disappointing but also demotivating. It’s crucial for companies to support their customers, particularly those embarking on their wellness journey. Instead of feeling encouraged to explore new options, I left feeling discouraged and uncertain.
Given this experience, I will be seeking other alternatives that not only offer quality products but also provide a more supportive and understanding customer service environment. I hope others in similar situations find the encouragement they need to continue their health pursuits.
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April 2024 by David Fritz
Awesome service with Robert and Nate
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March 2024 by Joey Waffles
Decent place for supplements. I come here often.
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March 2024 by Jr. Hernandez
Man 1st off Steve is THE BEST!! idk if there's 2, but the bald one with glasses, so there's no mistake. I stay on the other side of town, I come to this one, N ONLY this one to work with n talk with this guy. Real talk. If he's not there then I won't buy that visit. I know he probably doesn't get paid enough for what he brings to, not only this store n GNC, but more importantly, what he brings to the community and everyone looking to to accomplish a goal. From getting better sleep to losing weight, to putting on muscle to helping with vision and joint pain. To even giving workout advice! Dude is jacked! Na but yea he's awesome yall, doing business with Mr Steve is a pleasure. ?
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March 2024 by Anastasia Morbid
Thank you to Steve for having an absolute positive personality along with educating your customers that way they get the best deals with what they need.
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June 2023 by Matthew H.
Been coming here a couple of years and they've been awesome!! Just got a lot of samples for free so I definitely give this place a 10/10
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December 2022 by Kyla S.
I love this store! They carry items not found in all GNC's. Most importantly they have 1st PHORM!!! Which is my favorite protein powder! Customer service was great, and the store was very well stocked and very clean!
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November 2022 by Randall Castillo
Not enough good things to say about this location. Steve is an absolute gem with fantastic people skills who delivers first class customer service, even when I was being a royal pain of a customer! Will only come to this location for GNC purchases from here on out.
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November 2022 by Viresh Patel
Yubin was extreme knowledgeable about his products, if you come here please ask for him. Great service and great customer satisfaction!!!
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November 2022 by Carl G.
Not enough good things to say about this location. Steve is an absolute gem with fantastic people skills who delivers first class customer service, even when I was being a royal pain of a customer! Will only come to this location for GNC purchases from here on out. Really positive experience here.
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November 2022 by Dead Possum Productions
Yubin Kim was very friendly and knowledgeable towards me and my mother as well as our many questions. We got to try samples of protein powder before we bought it and the store had cheaper prices and better selection than other GNC’s.
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October 2022 by Salvador Grajeda
I was attended by Manuel, he was very helpful and kindly helped me to find the products I needed.
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October 2022 by Sergio Ramos
I love this place they are very respectful and very helpful. Thanks to Yubin we are great full to be coming here cause he makes you feel like your important always helping you get the help you need.
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August 2022 by Leonardo Flores
Chill relax place Great customer service and support ????
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August 2022 by James Padilla
Ladies & Gents are you looking for a place that will help you pick the right protein or weight-loss helper with no caffine? I highly recommend this GNC location for all your health supplement needs. Yubin was a great help, ask for him, remember the more info you give him the better he can assist.
