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January 2024 by Joey Souza
Not open at time it is supposed to open
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January 2024 by Deco Morales art studio
Young “short” man behind the counter did not even acknowledge that 4 people walked in. Did not even pick his head up at all. He was too busy on his 2 cell phones.We were looking for a large amount of weight gain protein for our wrestling team and I guess he didn’t feel like helping anyone. He must of been too busy on his “2” phones.We asked for help and he ignored us. I asked again (bothered at this point) and he said he doesn’t need to help me and he can just stay on his phone….wth! I asked for his name and he said he refuses to give me his name. I explained (me being a business owner) that’s not a good way to be and he returned with smart a$$ response and laughed!What can I do???I think I might need to call PA corp. or talk to the franchise management/owner.Sad to see unguided young men that don’t care about customer service. ESPECIALLY when it’s somebody else’s business/investment.Maybe that’s why GNC is closing 1,200 stores nationwide wide!!NOT good for the franchise owners.
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November 2023 by Jenny K
Placed an online order for same day delivery and it came incomplete. I contacted customer service, aka corporate, and long story short the rep was very dismissive and I didn't get the result I was looking for. Went in to the Westover location today and was promptly greeted by Jasmin. Not only did she resolve my issue in a very timely manner, she also seemed like she was eager to help. She is the only reason I will continue to do business with this company.
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August 2023 by Marco Perez
Went to purchase some pre workout and was denied my purchase because I wouldn't give up my phone number. Last time I go to any gnc
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April 2023 by Kathleen Serros
Tristan was very helpful and knowledgeable about every product. Any question I'd ask, he had an answer for and helped us get the products we were looking for. He has great customer service. Thank you!
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December 2022 by Kyla S.
I like this store. They always have my preferred items in stock at store. I would say beware of very pushy sales man, he signed me up for the 90 day reoccurring purchase of some kind which took me several attempts to cancel. Other than that I do not have any complaints. Several times I have come into this store and two younger gentleman will listen to exactly what I want and help me get what I need, they do not push products, and I appreciate that.
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August 2022 by Manuela Escobedo
It's alwats,great vitamin store, unfortunately, late,not being able to buy my Odorless Garlic 1000mg pills. What's the reason for no mdse availability? I rely on GNC to carry it,along with Women vitamins, ultra mega,no availability either. GNC is so poor in having stock availability. If Mgmt reads,and hope they do,read these comments,you're loosing customers ?.
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August 2022 by Belinda Gonzales
Always get my protein powder here.
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September 2021 by Aizza Marin
Patrick was very helpful and friendly, he knew what he was talking about and was the first GNC employee to ever offer us free samples to try! We've been wanting to try Ghost products for so long, but we always hesitated because of the price. My boyfriend and I are very happy to now be able to try the Nutter Butter and Chip's Ahoy flavors, as well as the Swedish Fish and Glow Passionfruit. We hope to see Patrick again!
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July 2021 by Raven Craft
I was so thankful and happy that I was able to find a product I needed all thanks to philis she was very kind and helpful. First time here and would recommend others.
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June 2021 by Ruby Rodriguez
I was so thankful and happy that I was able to find a product I needed all thanks to philis she was very kind and helpful. First time here and would recommend others.
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May 2021 by RJ (Son)
Great place and staff was very knowledgeable of what I was looking for.
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October 2020 by Robert Habets (Zeal_89)
John was awesome! Needed some pre-workout last minute so I called in, he stayed open for a few minutes extra so I could get it! Thank you for your help John!
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June 2020 by Lolita Mesquita-Sanchez
The associate was very knowledgeable and answered my questions. Pleasant and let me use the hand sanitizer. I hope you were able to eat.
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June 2020 by Alan Evonishon
John is very helpful every time I go in. I literally drive past 2 gncs just to deal with him because he is honest and cares about the customer.
