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January 2024 by Daniel Garcia
Great customer service! Highly recommend
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January 2024 by Jack
Great service
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January 2024 by Mar P
Friendly, efficient service
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January 2024 by Al Plain
Starting to lose count of how many times & how many repairs Goodyear is performing on my vehicles. They have competitive, comparable prices to my discount mechanics that I use only to save money. With there prices, professionalism & “ payment options “ they are winning all my business. I recommend “this” location. I did go to the location on Austin highway only to find out that there is a difference between locations. The one on Austin highway is “independent “ , which I was told that they don’t honor the warranty from and for purchases from other locations.
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January 2024 by Lily
Terrible service, left the car for two hours to get work done on a tire. They waited till I walked in to let me know they couldn’t find the wheel lock to even take off the tire, therefore nothing was done the entire time. The older woman at the desk was rude and didn’t even look at me when I was speaking to her. She sure was busy talking in a very disrespectful manner about another customer to her fellow front desk attendant. I will not be returning to this place. If you have the choice I would go elsewhere as well.
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December 2023 by Juan Almendarez
It's ok. Just watch out they try to add things to add up the price. I got new tires and they originally wanted $1000 for them when they knew I wasn'tgoing for it they brought it down to $900. I told them I'd do it for $800 and with an alignment included with the $800. They accepted. Just watch out because they kept my old tires which were still good. Next time go in and reduce the price and then tell them you're keeping the tires if not they will charge you disposal fee.
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November 2023 by Sam G.
Went here for an impromptu tire repair on an early Mon am. Was able to get in and out in about an hour, even with two other customers ahead of us. Seem well staffed and everyone was professional. Tidy facility. Thank you for the help!
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November 2023 by V V
If you come to this location just know you will be taken care of! Especially if you're dealing with Alexis or April. They got you covered. Alexis is a very sweet and professional worker. I thank him a million for helping me today. He went the extra mile to help me and make sure I got what I needed. I will definitely be returning to this location for any further help.
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November 2023 by Tracey Donnelly
Raul runs a tight ship here!!! He helped me out in making things right with a repair I had done and was unsatisfied with @ their sister store. More than pleasantly surprised at no cost to me. They guarantee their work and helped make the error of the other store right. Everyone was more than friendly and accommodating to my car issues and needs. Thank you Goodyear you really made things right.
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October 2023 by Shakya B.
I called before coming in for a tire leak, and they told me they had availability if I wanted ti bring it in. I let them know I had a doctor's appointment before they started, and if they couldn't fix it in time to let me know. They insisted that it would be fixed in enough time to make it to my appointment. 2 hours later I am still sitting here waiting for a tire to be plugged after I told them my circumstances. My vehicle is still not done, and I have missed my appointment. The workers gave no remorse for their timing, and the worker working on my vehicle is walking around like he has no clue what is going on. If I were to die before my appointment that had to be rescheduled for the next month, I'd definitely blame Goodyear. I hate this place. Don't come here.
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October 2023 by Donny Carrasco
WOW! Absolutely wonderful experience today. Staff was engaging , well informed and service minded. I always feel valued when I come here to this location on St Mary’s Street, SA TX but today I got he VIP treatment. Can I buy another star - 5 stars ? is not enough.
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September 2023 by Gerardo Rodriguez (CITIHAUL)
Riding my bike stopped by to ask questions they were able to find the tires at a reasonable price. Manager was very helpful along side sales person Rachel Mendoza…. I bought 4 tires …Thanks
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September 2023 by Laura Burress
Absolutely fantastic experience here. Raul Ramirez and his friendly team replaced my failing battery late on a Sunday, staying past close to ensure my car and I were safely back on the road expediently. Stellar commitment to a new, walk in customer, to complete the job with a smile and an expert approach. I'll send everyone here going forward!
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September 2023 by Brandon Claggett
Friendly staff but a standard oil change took over 5 hours even with an appointment. I thought my sentence in this hell was almost over when I saw my car roll into the bay, but it sat there for over another hour. This place is clearly understaffed. Shame on the management. I cannot justify coming back here.
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August 2023 by Willie J.
The only thing good about this shop is that they had early slots open online to make an appointment. I sat for 3+ hours with an appointment. Asked why is it taking so long they said they had to patch another tire on my van that had a hole it in...... they told everybody that I seen come in for tire repair that they had nails in them and I don't believe them at all. Also notice that they didn't even use the multimeter right to check a woman's battery and said that a charge wouldn't help and needed to buy a whole new battery and she did. P.s. I would have told them to show me the tire but it was a rental and I didn't have to pay for it I would not come here at all again.
