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February 2024 by Brandon Reed
I took my car in because of shaking in the steering wheel experienced at 50+mph.Ended up paying for a cabin filter & installation with a val ventilation cleaning.Not until I met face to face was the wheel alignment done fixing the initial steering wheel shake problem.
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February 2024 by Rodney Barnes
Have had two sensors on truck with 250k miles. Was able to get in with an appointment and serviced promptly.
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February 2024 by Compa _Rique
Kept my old tires and put holes in them. Dont respond to my calls about my old tires. Do not recommend
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January 2024 by Smel A.
Zero stars if I could. Went in for an appointment for 3:30Pm & the confirmation email said pick up at 4:30PM. Cool only an hour wait. I decided to just wait there. I went in at 3 just to get there early in case traffic or Anything. I left at 6:40PM with nothing done to my car. Went in for a diagnostic cause all my dash lights were on. I was just waiting & waiting really wish they would've updated me on how they were behind or mentioned they were busier than usual. I had to ask how much longer & one of the male workers caught an attitude & just seemed to try to act cool in front of another male he was talking to. I totally get it, they got behind & needed to catch up. He told me "as you can see it's full we're waiting for an opening" As I was about to ask another question he turned his back & said "yours is up next" That was at 5:50. I'm still waiting & 6:35 rolls around, still waiting. Mind you they close at 7. I go check to see if there were any openings & to see if they had finally pulled my car up. NOTHING. There were 2-3 openings & workers just standing. I firmly asked for my car key back cause my car wasn't up there yet. Really wish there was better communication between workers & their customers.
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December 2023 by Jackie B.
This PAINS me to do this... I have been coming to this place for YEARS so I don't like this rating BUT let me start from the beginning!! This place is conveniently located in an area around places you can walk while they work on your car... there are places for you to eat and look around. Service: NORMALLY this place is A1 and u til today it has always been that way!! There is a guy who I usually deal with by the name of Corey if you go there. That guy is the BEST and he will make sure to get your service done.... The older gentleman that worked on my tire is always on top of things and I appreciate him. Anyway let's get to customer service. The service guy brought my car keys in so I get on the line to get my car and someone comes in after me. Mind you at the time he's dealing with a customer and the customer is deciding what he wants to do while we are all waiting and that's fine I get it BUT then he ask the man behind me if he could help him and leave me there THEN to add salt to the injury goes BACK to the first guy he was talking to like I'm not even standing there. Then after he speaks to him he starts answering phone calls and after dealing with phone CALLS he comes back and ask me if he can help me. I proceed to tell him ... excuse me but my keys are right there. I didn't say anything. Just got my keys and left. I was soooo upset and shocked I just left. So I will say this place is awesome just beware because I think he's is new. I had never seen him before VUT the guys who have been there for years are the BEST which is why I gave 3 stars if not for this incident I would have given 5 all the way!!
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November 2023 by Henry Correa
I took my car for a wheel alignment I did the 3 yrs wheel alignment, after one week the car was even worse super bad pulling to my left side, I took it again the said the fix it, the car was better than before ?yes… but still pulling. Their answer was “ if it is better than before so it’s good” I won’t come back here.Pd: I appreciate your help Albert.
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November 2023 by James Leonard
I've been going to this Goodyear for over twenty years. The staff always goes the extra mile to satisfy the customer.
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October 2023 by Nate Berridge
Absolutely horrible. Went in for a 9am appointment and my vehicle wasn't even touched until 1pm. Had my AC serviced and it broke right after. I went back to try and ask if they could help out since I just dropped $700 there the week before. All I got was we didn't do it but for $200 we'll diagnose the problem. I never accused them of causing damage but I will never go back to that place. Staff need to learn to listen instead of going on the defense. The place and service straight up sucks.
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September 2023 by Joseph
Corey Alvarado was awesome and helpful. Their store was super clean and the mechanics were fast and efficient and filled me in with helpful tips for my carHighly recommend this shop for anyone needing reliable and friendly service!
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July 2023 by Alex
Within the last 3 weeks, I've taken both of my cars here for service. I would absolutely recommend any body with car issues to come here. Both times my cars were done within the same day, one for brakes the other for an electrical issue. The supervisor Adam helped me both times, and didn't try to up sell me on any unneeded repairs. If you can, bring your car here. Thanks to the guys at this shop for everything.
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July 2023 by Shay Collins (Shay)
Extremely helpful employees. Straightforward and honest service. I highly appreciate this location and their service. They replaced all 4 of my tires and corrected the alignment on my car. I feel so much safer on the road now!
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June 2023 by M
I scheduled an appointment for a tire rotation and balance. Even with the appointment, I still had to wait 15 minutes to be assisted and would have waited longer if I hadn't interrupted after the wait that I have an appointment, and then another 25 minutes to close out my ticket after the service was done. The tires were over-inflated by 8-10 lbs and the tech that performed the service severely scratched 2 of my rims when removing the old weights. The only positive is that everyone was very polite, but seeing the scratches when I had to deflate my tires to the proper pressure was just infuriating.
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June 2023 by D Bellnandez
Corey is excellent! Always professional, courteous, and helpful!??
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May 2023 by Chase Beauty
Excellent customer service. The gentleman Andy was very professional, there was another gentleman that was helping me as well (I apologize, I can't remember his name) But they had my work completed within a couple of hours and helped me with the best selections for my vehicle. I would return and recommend.
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May 2023 by Joe Acevedo
Set of 4 tires, brake pads & rotors replaced. Questions answered very politely. I would bring our other car here for these services.
