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September 2025 by Robert Schlachter
Worst experience I’ve ever had at a great clips. Checked in online and then when I went in. The website said sit back and enjoy your haircut, and my name was no longer on the waitlist. Watched another 6 people go ahead of me before walking out. Went to a different location up the road and got great service.
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September 2024 by A&M E
A girl there messed up my daughters hair, my daughter has curly hair and the girl who cut it messed it up, by the way she was acting I had a feeling she dint know what she was doing, I stood up a few times and spoke to another hairstylist and asked if the girl new what she was doing and she assured me she did, she chopped a chunk off and just stared at it, not sure what the girls name was but she looked very young skinny long hair dark skin. There’s no way my daughter’s hair could be fixed.
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September 2024 by M W
Disappointed that we checked in on the app. When we arrived, we were listed as #1 on list. Instead, the two “stylist” decided to keep their appointments and service three people who were walk ins. Skipping my children.
Why have an app? Why not honor order of check ins?
Total wait time was over an hour.
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June 2024 by Jennifer Trujillo
Never had a problem w greatclips. Always friendly and fast .
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April 2024 by saul gonzales
They were quick to get to my son. Giselle was great she was nice and friendly!
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April 2024 by Destiny Albiar
I’m giving this Great Clips one star, because they were absolutely rude and my son’s hair looked terrible. I went there on March 30th and wanted a hair cut for my son, because his birthday was the next day. The lady who was doing his hair was a bit older and she was done in not even 6 minutes I feel she was completely rushing, and while I do get Easter is the next day there’s no excuse to make it look like that; after I left I called and asked to speak to a manager and while I was explaining what had happened she didn’t seem empathetic or interested in what I was saying and only offered a refund or a re do on his hair cut when I got there she said she wouldn’t be able to fix his edges and when I asked for both the fix and the refund she said I could only have one or the other and ultimately she made the decision to give me a refund and it was $16 when I paid $21 if yall go to this Great Clips make sure they do y’all’s hair right and it doesn’t seem like they’re rushing. I won’t be coming here again.
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March 2024 by Marlon Montenegro
Always a pleasure. Make sure to get appointment online in the app very easy you'll thank me
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March 2024 by Cesar Ayala
Cecylia cut my hair and she did a really great job. I'm real picky with who cuts my hair and 9/10 the ladies there do a real good job. Highly recommend online check in though.
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March 2024 by Nathan Adame
Loved the lady that did my hair. She was awesome and very professional. Wish I gotten her name. I highly recommend Great Clips Palo Alto location
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March 2024 by Raul Garza
Maggie is the best in cutting hair
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February 2024 by Segundo Slot Gambler
It was great, great customer service, no wait when I got there and it was clean.
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January 2024 by Angelica Rodriguez
Natasha did a great job. I had long hair to my waist and asked for mid back length with layers. She gave me exactly what I asked for and was fast. She also recommended a product I now love for my hair. Thank you and please don't leave! I'll be back
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January 2024 by David Villanueva
Nice cuts ?
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November 2023 by Bryan Curry
I cried it was so beautiful.
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November 2023 by Samuel Rodriguez
Good spot !! I know they have some bad reviews but overall they are a good spot to get a haircut. Just explain what is needed and they will take care of you 100%. I recommend Cecilia
