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January 2024 by Google user
Enjoyable experience. Love my bags.
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May 2022 by Whit Castillo
Soooo disappointed. Got home, to open my box with the purse I purchased, & the purse in the box was not even the one I purchased…I know we are all human & we make mistakes, but Jeeze, I guess I should’ve double checked before I walked out but you would think after spending $3K + that you wouldn’t need to & that all parties involved got your order right. Other than that, Briana is so sweet, knows all about GUCCI & other designer bags if you need some advice. Now, I have to make another trip & hoping that they have the one I purchased..
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April 2022 by Eloisa Riojas
Ledy was so sweet and helpful. Very professional and offered me a bottled water. She was patient and took her time with me and edited my profile info since the Gucci reps in Vegas entered incorrectly.
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April 2022 by r.m patton
Excellent selection and staff , my wife loves the wallet ?
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March 2022 by Joey
Christina and Briana are always so helpful and nice! ?
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January 2022 by Whitney Castillo
Soooo disappointed. Got home, to open my box with the purse I purchased, & the purse in the box was not even the one I purchased…I know we are all human & we make mistakes, but Jeeze, I guess I should’ve double checked before I walked out but you would think after spending $3K + that you wouldn’t need to & that all parties involved got your order right. Other than that, Briana is so sweet, knows all about GUCCI & other designer bags if you need some advice. Now, I have to make another trip & hoping that they have the one I purchased..
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September 2021 by Arli
Christina and Briana are always so helpful and nice! ?
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September 2021 by Pamela J.
I really enjoy working with the SAKS associates at the Gucci counter. They're patient and very knowledgeable about not just Gucci products, which I appreciate. I asked for Fragrance samples and with their help was able to make decisions about makeup that I was apprehensive about. Great experience at this Gucci counter. Pam Jordan Fragrance. Beauty. Lifestyle.
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June 2021 by joshua adams
I love shopping Gucci! They usually offer a beverage.
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June 2021 by Kevin Marcos
Insanely long wait to get into this store. Not how you treat this level of clients.
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April 2021 by Christine G.
Horrible Service from Lady in charge morning of 4/15. Other girl was trying to assist and she shut her down. Was no help and I'm better than you attitude. Would not refund me when everything provided, receipt and exact condition. Literally did not take it out of the box. Then asked me if I wanted the merchandise back after they would not refund me! Gucci can do better. Several previous purchases. Never again!
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December 2020 by daniela Garay
This store really needs to put people with better customer service , all I asked for was help with a return kindly and she responded if we clearly read more in the receipt you should know how .
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December 2020 by Wax Snob
Piss poor customer service. Placed an order 3 weeks ago still waiting. They won’t give me information when I call because my sales associate isn’t in. She’s never in. I just want a refund
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December 2020 by Justin Clayton
It’s Gucci need I say more
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October 2020 by Kristine Valdez
My husband and I love making our Gucci purchases here. First, we took our son to purchase his wallet, then our own wallets, and on the third visit my belt bag. Christina took care of us on all three visits and has been so welcoming and friendly since the first trip. Her wonderful customer service has made every visit enjoyable and leaves us looking forward to our future purchases. Thank you for the amazing customer service!
