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February 2024 by Heather Leach
Regular gas station
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January 2024 by Becky Torres
I really did love this HEB! Not to mention it's closest to home and all. Until last year I was completely embarrassed beyond belief! I would have NEVER expected anything like this from any HEB ever. I went about my usual shopping and when I got to the checkout I realized I forgot my wallet in the car. So as she's halfway into scanning my items I told the cashier that I was so sorry because I left my wallet in the car. So I told her I'd gladly help move my items to the unused checks and right next to her and I could run and get my wallet. As if that wasn't embarrassing enough, I ran and grabbed my wallet and came right back in to pay. I of course patiently waited for her to finish with the lady behind me's checkout. Once she's done she gets my unpaid receipt with all my scanned items and she rings me up and I pay. But then she tells me with a horrible attitude that I can bag my own items. I was already so embarrassed for my faults but now I'm being punished for an honest mistake and she makes sure everyone around knows how she's punishing me. I started crying I couldn't even properly bag my stuff cuz I was in such a hurry to get the hell out of there. I tried telling her it was a simple mistake and that's no way to treat anyone. I was crying so bad out of embarrassment and I passed a manager on the way out and I told her I can't believe how I was just done. I was way to emotional to speak then so I told her let me get outta there and that I would call the store. When I got home I called and explained what went on. So they said to give them a bit to look over the cameras and they would call me back. They did and all I was told was they talked to her and let her know that's not how we do our customers and that was it. Maybe I'm over reacting but I felt like that was such a huge ordeal just to hear they talked to her and told her that not how we treat our customers. I have since tried to return to this store a couple times and I just don't feel the same about the place. I now try my best to go to other HEB's. The few times I have gone to this one I make sure to get just the bare necessities and get outta there. I hope no one else ever has to go through what I did. Sorry for the long story. I just felt it needed to be shared.
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December 2023 by Gotti Espinoza
I've been looking for these items since Monday with no luck. Went to a 3rd heb that said they had them, but nothing was out, so I asked a worker for help, and he went ABOVE & BEYOND. He went to check the back and found the items called a manager to bring the items down, and both of them got me what I needed. Never have I ever had an heb employee help the way they did. I went to the heb on Walzem, and FM78 was told, "idk we can't go check in the back." These men got me the items in no time. So shout to "Angel from stocking that dropped what he was doing to help us and to his manager Geraldo(I hope I spelled his name right) that was super nice about getting the items. Thank yall bc yall made my day.
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October 2023 by Kenneth Wagner
Put my basket down to run out to my car to grab my gift card, came back in and the basket had been picked up by one of the employees. I know because the manager kept shifting around looking at me like I couldn’t see him while the security guard was off to the side also keeping an eye on me. You would have left the basket alone I’d have come back to get everything or maybe leave the basket and carts alone for like five minutes.
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September 2023 by tommie
The only thing that disappointed me HEB gas prices are high compared to next door gas prices. Neighborhoods profiteering. Valero next door.
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September 2023 by tom gidget
The only thing that disappointed me HEB gas prices are high compared to next door gas prices. Neighborhoods profiteering. Valero next door.
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July 2023 by JoAnna G.
We went and bought some Sushiya from HEB on Austin highway we got the South Texas combo, which consisted of the picante roll, the Rio Grande roll, and the El Fuego Roll and The Texas Trio Combo which was a gulf Coast roll, San Antonio, roll, and an Austin roll. Their sushi is always fresh and tasty and I just love the ginger that comes with it. It's thinly sliced and it's fresh as well. You can't go wrong with Heb sushi there's a huge variety of different choices. You can get sushi at any H-E-B grocery store.My favorite is the fire cracker roll. If you like hot Cheetos, you need to try the Heb fire cracker roll
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June 2023 by Gigi
They say you can use tap to pay, but it's not an option here. Apparently they don't want to set it up.
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June 2023 by Janice Lareau
DO NOT I REPEAT DO NOT ORDER FOR DELIVERY FROM THIS STORE. I AM A FAVOR DRIVER AND THIS STORE IS ALWAYS RUDE CRUSHING BREAD AND EGGS AND DAMAGING ITEMS. DO NOT ORDER FROM THIS STORE YOU WILL GET DAMAGED GOODS
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May 2023 by Netta B.
I shop at this HEB regularly I have never seen line so slow ...I'm literally standing in line with 10 items plus some soups with people in front me with large baskets and behind . I try to go to self check the lady goes from let me help you scan those soups to I can help you . This is not my first encounter with her she's was a bit rude everytime makes me feel uncomfortable shopping here ...And that's crazy because I've been shopping here since I was 16 . ...it stops today ... better customer service HEB ...my motto is if you don't feel like working stay home ....
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May 2023 by Santos M.
There is always that one employee who loves to they customers how wrong they are, and when you try to explain the situation to them. They blow you off and not give you a minute of your time. Just happen 15 mins ago with the old Hispanic cashier at the self check. Makes me mad when I am talking to someone and they just walk away. Just another away of saying F U to someone. Tried calling the store after I step out to complain but no answer. And now for not answering, they get this review. I will continue to go this store and will not have any trouble telling that same employee to walk away, don't need your negative energy.
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March 2023 by L Yuki
Love it has everything you need friendly staff friendly people big
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March 2023 by Jessica F.
I ordered a $49.98 Justice league cake for my 5 year old nephew yesterday and had got my dad an Uber to pick up this cake that I was unable to pick up because I had to set up for his last minute party that his father was not able to throw him because of financial issues and when the cake arrived it was a POKEMON cake that was not anywhere close to the one I ordered and HAD SOMEONE ELSES NAME ON IT. my father did not know which cake we had ordered so of course he did not check. I called to let them know what happened and they responded with bring the cake back and we will switch them. not only would I have to get another Uber to go get the cake and switch out the mistake THEY HAVE CLEARLY MADE but I have to leave this TIMED party to go and pick it up and they couldn't even give me a discount of any kind. now I have to explain to my 5 year old nephew that he can not have the cake he wanted. this just blows my mind that I have to pay 50.00 for a cake that wasn't even mine to begin with. I could have AT VERY LEAST received a SORRY!!!!!! I will never get a cake from here again. Thanks HEB.
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February 2023 by Carol C.
Recently the HEB on Austin Highwsy took out 5 handicap parking spaces alongside the building facing Harry Wursbach. Leaving only 6 handicap spaces in their parking lot. When I asked a store manager when they would be replacing those parking spots I was told that they weren't. They took out the spaces because they were not in compliance with how many they had. She didn't know were or who this information was from but assumed it was the city or possibly the owner of the property. The American with Disabilities has a table that tells you the minimum number of handicap parking spaces you can have according g to how many parking spaces you have. There is no maximum limit.
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February 2023 by Rachel Sanchez
not to my disabled people who need that ramp for electric cart ,they did away for an extra parking spot!!
