H-E-B Fuel is appreciated for offering low gas prices, especially during the holiday season, helping customers save money. The store demonstrates a holiday give-back gesture that customers value. While some locations lack sufficient hand sanitizer inside and in key areas like the meat, poultry, soups, and bakery sections, others like the Grissom Rd and Tezel Rd store provide better sanitizing stations. Customers consistently praise H-E-B for its excellent customer service, with staff always ready to assist across departments. Despite occasional minor issues, shoppers generally have positive experiences and appreciate the store's efforts to serve the community and support local sourcing.
