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March 2024 by Samaria Navarro
Sofie was disgustingly rude to me when trying to pick up a prescription for my sick daughter. She told me she would call security on me if I waited in line for my prescription that was called in 4 hours ago to be ready. Didn’t bother to offer an alternative solution. I went inside and discussed with another woman that got the medication done within 5 minutes. So crazy how that works.. very inconvenient when you have a sick toddler.
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March 2024 by Kevin Paolozzi
Called to have a prescription transferred to this store. They said no problem and it would be ready in an hour. Instead, they gave my prescription away without notifying me moments later.
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December 2023 by Tomas DeLaGarza
Very helpful finding me medicine.
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October 2023 by Lynn Keller
Management obviously does not care about the customers!
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September 2023 by Robert Warthen
Good service. The place was clean.
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April 2023 by Gilbert Palomo
Very professional and was able to help with symptoms of anemia and high blood pressure. Relaxed atmosphere.
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March 2023 by Lori
My doctor called in my prescription for conjunctivitis eye drops ,and on that same day. I was able to pick up my prescription, and they also applied a discount. But importantly I started feeling better. HEB is always there for me?
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March 2023 by CVB
H.e.b. is a great place to shop and get rxs.i never have trouble with them.
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February 2023 by Jennifer W.
Came for the ingredients I need to make bacon, wrapped jalapeños with cream, cheese, a protein, and vegetables for dinner. space was clean and fully stocked! The cashier greeted and scanned away. Eye contact was truly appreciated
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February 2023 by Google user
Very Helpful and friendly staff! Curbside pickup has been so convenient. Wait time for pickup orders is never too long and most items are usually in stock. Thanks, HEB
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February 2023 by Billie Lynn Palitza Winsett
Nice and readily available
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January 2023 by Cindy Burke
Very Helpful and friendly staff!Curbside pickup has been so convenient. Wait time for pickup orders is never too long and most items are usually in stock. Thanks, HEB
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December 2022 by Cynthia Nickerson
I needed a new medication that they did not carry. They offered to call the HEB on South New Bransfels and transfer the medication for me.
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December 2022 by Vanessa Garcia Sanchez
I had placed an order for delivery. About an hour before delivery, I had received a message that all my items were in stock and the order was being prepared. The delivery man gets here with my bags without my rotisserie chicken. No call, no email, no text message...instead I was sent a message by the delivery man AFTER he left my house, "the chicken was out of stock, call the store". UNACCEPTABLE HEB!!!
You have the resources to reach out to your customers and you don't. This isn't the 1st time this has happened either. I'm done!!! I called and got passed around to 3 different people then put on an eternal hold. I have yet to receive a call back for the inconvenience you caused my family and our dinner!! Walmart will now be my choice for groceries.
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November 2022 by Vanessa Martinez
Ordered a cake in advance for my birthday, came to pick it up and they said they had no record of it. So UNPROFESSIONAL. Do better. Ruined a whole celebration.
