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September 2025 by S. Joyce Vincent
The lady who assisted was super!!!
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September 2025 by syltrina Rowell
Love love love how professional and helpful they are when picking meds up for my mom!
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July 2025 by Xaveria “Tang” Tucker
I need to address Abby's recent interactions in the store. She is struggling with her attitude and enthusiasm at work, and this must be addressed immediately. Improving these areas is essential for creating a better atmosphere and enhancing the customer experience.
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July 2025 by Frank Sanchez
I have no idea where all this negativity is coming from, I switched from Walgreen’s to HEB pharmacy and I’ve had no bad experiences. Honestly, Mr. Ram the Pharmacist, his Customer Service is above and beyond he was such a big help when I was dealing with a problem with my prescription refill request. He literally took the time out of his busy schedule to help me, he literally took his time and gave me advice and guidance. Also, his pharmacy worker Bobby was a great help to me as well, explaining and giving me advice about a certain medication that I was having an issue with. Neither one of them showed any signs of being in a rush, they both literally took their time and showed concern in helping me. I would highly recommend this HEB Pharmacy to anyone, their Pharmacy Leadership Mr. Ram is doing a great job with his workers and it shows in their Customer Service. I would also like to say one more thing, this HEB pharmacy compared to other pharmacy’s I rate them 10-10 because all the pharmacy workers at this pharmacy have always shown me respect, patience and care. Thank you HEB and Mr. Ram, Respectfully Mr. F. Sanchez
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June 2025 by Dalia Valdez
Always rude
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March 2025 by Briana Rodriguez
Michelle was extremely rude, sarcastic & seemed very irritable. If she hates her job my suggestion is to put her in the back where she doesn’t interact with customers.
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February 2025 by Don Denver
HEB depending on your location has many items to choose from , I prefer shopping the Mexican location as they have a wide variety of different items of spicy foods to choose from to than the HEB location nearest me big store but not a big selection of foods.
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January 2025 by Jennie Rose Trujillo
I had new prescriptions called in and there was a little mix up because they were called to another pharmacy too. I want to compliment the staff because when I go they are always helpful and nice. Everything worked out and I'm happy with my service
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September 2024 by Sonja Marie
Better than Walmart!!! Always gets me my medications immediately and incredibly friendly every time I go in!
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April 2024 by Christina S
My veterinarian sent my cats prescriptions here because they told me HEB is really good about prescribing pet meds. So I started getting them sent here. This pharmacy is also super close to my house unlike my regular pharmacy which is CVS. I've had nothing but problems with this place though since I switched. First off, while they do pet prescriptions, they won't let you create an online profile to monitor and manage those prescriptions unless you have a prescription for yourself with them. This makes it impossible to know if the prescription for your pet is ready or not. I have to keep calling and stopping by to ask because they won't simply call me, email or text me to let me know! Then I decided to transfer all my person prescriptions from my CVS pharmacy to this one so it will be easier, I can make the online profile, get texts etc. Well I did so 2 weeks ago and yet they still aren't transferred! I went in person today in the store to speak to them to ask what to do to get these prescriptions transferred and to set up the online profile only to get the run around. My vet sent my cats prescription to them Monday morning and yet today Thursday afternoon it still wasn't filled. I'm about ready to say forget it and stick with CVS and try to get my cats meds with CVS instead. Seriously don't understand the issues happening here.
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April 2024 by Lisette Hall
They never answer the phone ?
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March 2024 by Edward Davis
Decided to use the drive-thru to pick up my Mother's prescription. Definitely fast and efficient.
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November 2023 by Michelle H.
This particular H-E-B on hwy 78 has caused me several issues. I have Lupus, PTSD, and horrible anxiety. Either they have to order a medication that I fill every month or make me make multiple trips due to this. My doctor depending on my circumstances will change up my scripts. I wait forever inside or drive through only to be told it's too soon and insurance will not cover a medication. I always have to explain and have look back at the original script. Then I get we can have that ready within the hour. I find myself sitting in my truck waiting as everything else was filled or I'll have to come back within a couple of days as they must order another med. I feel they should check when a script is dropped off or let me know right then they are out of stock. If they know a patient/customer gets a med filled every month for the last several years, one would think they'd order enough. I'm contemplating moving to CVS or Walgreens. I wish there was a small independent pharmacy on this side of town. If you've read this far thank you. If you know of a small pharmacy, please let me know!
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October 2023 by John Stevens
All good...
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September 2023 by Carmen Canahuati
Prescription transfers didn't get done when requested, kinda disappointed at the patient care they provide
