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April 2024 by Sarah R.
This heb is literally the worst. Most unfriendly employees ever. About a month ago one of their checkout people told me to stop having kids (I had my three kids with me there at the time). I wrote an email to customer service and they gave me the most lackluster response. I expect more from a place that I spend hundreds of dollars a week.
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April 2024 by Alyssa D.
Went to this heb last saturday before Easter and the cashier Xav was super friendly and helpful! I wasn't able to find a specific product for my recipe, and he was able to guide me to where it was. Will definitely be coming back!
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March 2024 by Tequila L.
I wanted to stop throwing money away and decided on pre made foods. HEB on Blanco has both premade and already cooked meals. The ones I have to cook are great. Meals that are good, especially the salmon, are flavorful and easy to cook. All done within 20 minutes. I cook them before work and transfer to a microwave bowel. Filling too. Now no big preps, no left over, no wasted food. I grt to choose what I want. Unlike those order by mail food programs. I typically add fruit or another vegetable, complete meal. I control calories too. No contracts too.
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March 2024 by Scott W.
Slowest deli in the world. Don't cuss the deli if you have plans. Make sure you have some spare time. Always under staffed and not the quickest horses out the gate.
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March 2024 by angie avila
I think some products are a little more expensive than other brands.But the place is very clean and spacious.Someone from Heb will help you carry your shopping cart to your car if you need help.I loved that because I just had surgery and I shouldn't have to carry heavy things.
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March 2024 by Gary Weinman
Always a great experience.
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March 2024 by Ernest Berman
Not much to say that anyone living in Texas doesn't already know
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February 2024 by Jon-Erik W.
This is the only location that I have been to where you get harassed by Spectrum salespeople as you come in and exit. Not only that but I get approached regularly in the parking lot with people asking for money or offering some sort of home service on a regular basis.
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December 2023 by joe Smitg
It's a ln HEB. Clean, helpful, considerate, plentiful selection, and higher quality produce than say Walmart. Just keep in mind prices can be a bit higher. When able, I always prefer to go here as opposed to other stuff like Walmart. Feel a lot more trust than those places.
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November 2023 by Kyle Dwyer
Four-Star Review of HEB Plus, San AntonioI had the opportunity to shop at the HEB Plus on Texas 1604 Loop in San Antonio about three weeks ago, and my overall experience was quite positive, meriting a solid four stars.Pros:1. Product Variety: The store boasts an impressive selection of goods, from groceries to electronics, providing a one-stop shopping experience.2. Fresh Produce: The produce section was well-stocked with fresh fruits and vegetables, which is always a highlight at HEB stores.3. Cleanliness and Organization: The store was notably clean and well-organized, making the shopping experience pleasant and efficient.4. Customer Service: Staff members were friendly and helpful, readily available to assist with questions and directions.Cons:1. Checkout Wait Times: Despite the number of registers, the checkout process was somewhat slow, possibly due to high customer volume at the time of my visit.2. Parking Lot Congestion: The parking lot was quite crowded, making it a bit challenging to find a spot, especially during peak hours.In conclusion, the HEB Plus in San Antonio offers a great shopping experience with its vast product range, fresh produce, and commendable customer service. While there are minor areas for improvement, such as reducing wait times at checkout and managing parking lot congestion, these do not significantly detract from the overall positive experience. I would recommend this location to anyone looking for quality groceries and more in a clean, welcoming environment.
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November 2023 by Geo-T22 Pav
If you're new in the San Antonio area, you're probably wondering what is the local grocery store?Well, HEB has been in the area for many years. They are locally owned and are price competitive to the other super chains.I frequently visit my local one located at 1604 & Blanco road area. It is a superstore and carries just about anything grocery wise that I am looking for when shopping.Additionally, the employees are very helpful, and checkouts are generally a breeze.
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October 2023 by Joshua Ashford
Ordered pickup of multiple items and they marked my order as ready, showed up, they didn’t have any of the items I ordered. Why mark it as complete and have me show up if they didn’t even have the items? And then the lady said they’d refund it for sure and I called the helpline and they showed it as done, picked up and fulfilled. I was not going to get a refund like she said without having to call like I did.
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October 2023 by Emily Ann Ibarra
This HEB location is by far one of the most convenient for me considering the office is a few minutes from. The shelves are always stocked! The cleanliness of each isle is always on point. Very welcoming staff.The sushi is great - inexpensive and fresh. However,, the Floral Department is what gets me every time! Fresh roses and beautiful orchids. Always great customer service when I drop by! H-E-B has the best selections and many varieties for lunch on the go - perfect when I forget to pack a lunch - HEB always has my back, pre se.
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September 2023 by Buddy Davis
Many things to like about any of the HEB plus locations. Lots of variety, fresh food sections are awesome, ample checkout plus self-check, always plenty of carts (including mobility carts). The staff are always polite, professional and friendly. My main issue is finding non-HEB brands -- I get it, really but still I feel like your customers would shop with you even more if you had more non- HEB brands (remember the story about the Macy's Santa Claus?)....I double-dog dare ya to try it for 6 months.....
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September 2023 by Debbie Scharmen
Clean Heb! Doing a tasting of Blazon Pinot Noir and Cabernet.