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February 2024 by Rafael Mercado
Great service.
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December 2023 by Kathleen Day Gomez (Kat)
Perfectly magical assortment of fine gifts, bangles and wonderments. They curate a beautiful selection of home goods, decor and novelty items. We will definitely be back again.
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July 2023 by Ray Perez
Wow. I never leave reviews…EVER. Meredith helped me with my wife’s birthday present and I am ecstatic with the level of service and care from this establishment. I will definitely be recommending this place to everyone!
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July 2023 by Flame Prince187
Pretty awesome ?
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April 2023 by Holly Alderson
I was out of town and needed a gift to thank a staff member and gave them a call. Barbie was not only helpful but very kind! They have a great selection of items and one Baccarat piece that was perfect for what I needed. Barbie arranged the custom wrapping and hand delivery for me. I couldn’t be more happy! Thanks, Barbie and Hanley Wood for such fine gifts and service! I will be shopping with them again!
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December 2022 by Lieschen Gray
Barbie was so helpful and made my shopping experience absolutely wonderful. The store is amazing, everyone is friendly and the customer service is exceptional. I will definitely be back!
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September 2022 by Kathleen North
Worst customer service ever! It was my moms birthday yesterday and we just had lunch in the neighborhood and decided to to stop at your lovely store. We we entered there was an old lady sitting at the front table. No hello or acknowledge we were even in the store. In fact none of the associates said anything to us. We were the only guests in the store! Not sure whom they thought they were. Sad. So many pretty things. And we wanted to purchase many things but decided if the associates weren’t willing to assist then they don’t need the business. We will be letting our dear friends and family in Helotes, Castle Hills, Fair Oaks Ranch, King William, Comfort and Boerne not to shop here. The scandal going on at the Alamo Heights High School is quite embarrassing right now. We will add this store to the list of things not appealing in San Antonio. Such a shame because the store is quite beautiful and offers very nice things including china. Customer service is important and this place doesn’t have any.
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June 2022 by Josh Gibson
This is a great store to find gifts for special occasions or something to accent your home. The owners and staff are extremely helpful and attentive. Highly recommend.
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November 2021 by Magda S.
I was never acknowledged when I entered the store or when looking around. I had to ask where could I pay for items abs then they spoke to me. I'm pretty sure it's because I'm Hispanic, they acknowledged all the Anglo people in the store.
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June 2021 by Steve A.
Twice I have come to this store and said after greeting that I my daughter was registered her. The response was "ok". Never was I asked the name or any other acknowledgment after over 5 minutes in the store. Worse customer service I have ever experienced. The 2 ladies that greeted me never seemed to care that I was in the store. Never busy either time. Horrible experience.
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March 2021 by Janice A.
Let me start by acknowledging that if there was a store created to sell everything I hate, this would be it. I walked in and it was room after room of glass, silver, and collectables-- like the illustration of affluence turned in on itself. But that's not the one-star reason. I agree with the reviewer who couldn't get service to save her life. Sales women actually STEPPED AROUND ME but never once asked if I could use some help, what I was looking for, or even to tell me that they don't serve the likes of me. What an absolute example of losing the plot.
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December 2019 by Craig Mckercher
Cool place
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June 2019 by Vanessa Lopez
Fabulous store!!! Go in and see Allan in Corpus or San Antonio!! Awesome friendly service!
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January 2019 by Celita Borchers
I truly love the many items that I have purchased over the years because they are so unique & not found elsewhere. Although the expensive wares are true quality, reasonable gifts are substantial. The staff & owners are definitely pros at customer service, in my experience.
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October 2018 by Nancy Hodges
Very expensive, prices rang from a butter cow horn spreader that is 20.00 , to a vase that is 6-10 k and luggage that is 600 for a roller mid weiste bag or to the belt . Not my kind of store but staff is ok Abit cramped no room for a carry car seat .and I didn't appreciate the luggage area smelling of cigarettes and smoke if your going to do that go outside