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September 2023 by J Pirog
I've taken all my vehicles there for the past 20 years. Couldn't be happier. They work with you to fix what needs fixing and are willing to leave things alone if you are cost cautious. And talk about support afterwards! They've honored warranties past the warranty period, they've replaced parts that were defective without question. Prices are far more reasonable than dealerships (real world example: front axle replace: dealer $2200, HP $850.I can't imagine going anywhere else.Thanks Bert and Kyle, keep up the fantastic service!
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September 2023 by Ana Torres
Great honest service, they don’t overcharge, and are super helpful.
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June 2023 by Dat RussianGirl
Only checks out what you ask for, which is fine but imagine going to another car repair shop and they find a more serious problem then what you were aware of.Also, wanted to charge me a ridiculous amount to get a repair. But the thing that got me was they didn’t ask if it was okay to do a job and went ahead and billed me then to find out it wasn’t even necessary, won’t be going back to them.
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May 2023 by Zach Steadman
I have been using Hollywood Park Automotive for 13 years. The staff is professional, no nonsense, and always fair in price and punctual with their estimates. Amazing mechanics that will always be my first recommendation.
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March 2023 by Samuel Telles
Incredibly great & fast service at very low price ( thanks Jordan)Best place for quick light bulb replacementsService: Electrical
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January 2023 by mark barrera
Follow up: After the dismal visit to H P A this retired teacher decided to try to see if I could find the broken part that I could hear and I did. O'Reilly's had it the next day and Pep Boys installed it in less than 3 hours. H P A estimate $1200 - 1400. Final bill $350.
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January 2023 by Lisa Parkhurst
The best mechanic shop in the city. They are so trustworthy and honest. I recommend this place to everyone!
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January 2023 by Donald Barnard
If you are looking for a mechanic you can trust, look no further. These guys are amazingly friendly, incredibly honest, and unwaveringly fair.
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December 2022 by Teddy B.
We have gone here twice for service. Both times we knew what was wrong with the car, but just needed the work done. The second time, the starter went out and it had to be replaced. Now it sounds worse than it did before the starter needed to be replaced. Our friend who has a solid background in mechanics listened to the car and said the sound we're hearing is because the starter was not installed correctly. Sure the car may start now, but the work should've been done properly. I don't trust this place anymore.
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October 2022 by Rachel Woolf
I’ve had such an amazing experience working with Hollywood Park Automotive. This place is a role model of how a business should be run. I have my complete trust in them, and will continue coming back for any car issue I have in the future. Thank you for your wonderful service and helping the community of San Antonio drive safely!
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June 2022 by Laura Cavicchi
I have been taking my cars here for years. Burt and everyone who works here have always been super nice and honest and they know what they’re doing. My cars have had frustratingly ridiculous mechanics and wiring and they’ve always fixed the problem. We moved a bit further out and aren’t as close to their station but I will still make the drive to get gas here just to support them and now I bring my kid’s car here for repairs. That is how much I trust them.
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May 2022 by Xavier Hernandez
Honest and fair. They always do a great job in a timely manner and for a fair price.
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January 2022 by Harold fisher
They are the most honest reliable auto shop that I've found in awhile. They are upfront about what it's going to take to get your car fixed and back to you as soon as they can. I won't take my vehicle anywhere else. All around top notch
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January 2022 by Autumn McGhille
Over the years, HPA has done a lot of work on my vehicles, they are the ONLY place I trust as a single woman to be honest and do quality work. They will tell you when a car should no longer be repaired instead of taking your money, they also inspected my current car before I purchased from a big name dealer and found a couple of items that needed work, I made the dealer fix those items and it saved me money in the long run. As long as I live in SA they will be my garage.Services: Steering / Suspension
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August 2021 by Kristina A.
Go here if you want bad business! Bert, make sure your front desk man knows what he's getting your customers into before proceeding to make things unclear & scamming them! We weren't told exactly what we were being charged for.. & once the attention was brought to it, Bert came into the room yelling and screaming at us. My boyfriend had to ask him to stop yelling and pointing his finger at me. I had to pull out my phone to start recording. We came in super calm. Not only did we have an issue at hand-- But the customer that came in behind us left the shop cursing because of the bad business that he received from the workers as well. It's one thing to have a miscommunication. It's another thing the way you handle it. Bert did not handle it well. Eventually we're being threatened that the police is gonna be called. Which is fine because the story would've been the same. The cops were still called even after he told us to leave. All because his front desk man can't make himself clear to the customers. Hope this business learned something today! Go here at your own risk. Make sure you know what they're making you pay for before they "run diagnostics" and wanna charge you unnecessarily. Which, the money isn't an issue. It's the communication. Just be straight up!!