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April 2025 by Jim Siggins
Out of stock on most items and impossible to find an employee with any knowledge of merchandise. You’re on your own here.
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April 2025 by saul gonzales
Update 4/3/25 . Went to Home Depot to pick up an order and was greeted by someone at customer service desk that was not having a good day OR was just not happy to be there working today⁉️ Xochitl was rude and arguing with me over something I don't have control over, plus I was asked to wait in line behind the 10 people in line for returns .. I was there for a pick up in and out in less than 2 minutes but had to wait 15 minutes for the returns to go first!
Hopefully it will be better next time ⁉️⁉️
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February 2025 by Henry “TheGr8Finisher” Hernandez
The lazy staff working at the desks can't even answer the phone. I called multiple times they keep passing the call to other departments. Someone should be reprimanded or replaced for this BS . THEY ARE LOSING MONEY FOR THE STORE.
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February 2025 by peDro Gomez
Zero customer service
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February 2025 by Thomas A.
Full of homeless men constantly coming up to you to ask for money.
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January 2025 by Howardcurtis Valence
If I order outside pickup the ones that bring my orders are fantastic, and the ones at the garden center are fantastic but the ones in the store part are mostly hard to get anywhere with they are hard to find to get help and act like they are, bothered by me asking for help
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December 2024 by Mary E Livingston
I really like this store but was A bit frustrated today; I checked times before I drove out to the sunset location. Time posted online showed 8 pm closing; I arrived at 7:30 pm and was told they closed early this day for a party. I just wish the early closing time had been posted online or that the party was held after the scheduled time posted.
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December 2024 by Andrew Dominguez
No help couldn’t find anyone to assist me, it’s ashame.
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December 2024 by Nicole Renee Heuck
The employees walk away, it's hard to get service and very rude
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December 2024 by Mario Rojas
How do I report a delivery 3rd party that Home Depot sent to my house I made a police report but the store manager will not help about a formal complaint or anything I know I was assaulted with a truck and by a driver,I spent a few thousand dollars cash and this was not okay,can a district manager or corporate help the manager seems like he will not help
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December 2024 by J
Terrible customer service at of all places the customer service desk! Long wait and the 2 people at the counter did not call for backup, didn’t even acknowledge any customers waiting in line for more than 5 mins. Unacceptable considering there wasn’t a manager on the premises and other employees walking around.
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December 2024 by Charles
Let's just say it was a horrible experience!!
Purchased a washer, to be delivered Nov. 11th, didn't arrive, Nov. 12th didn't arrive, was told it was never scheduled to be delivered, just imagine the poetic words flying around my brain. Absolutely no inventory control, maybe there are using the, "I do don't care," method. Maybe Home Depot can learn inventory control from a hamburger restaurant, I bet the shift leader does a far greater inventory count than the Home Depot ecosystem.
If Home Depot can't complete a sales transaction, step aside, someone will gladly take your business. 😬😬
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November 2024 by Sylvia Anguiano
All other employees so far has been good husband is a general. Contractor has been coming here for over 45 years. We have been using our credit card for purchase to earn pints for flights not our Home Depot. Gentle man was helping me with a tool I bought Monday and another gentleman out on counter. Lady Joselyn was so rude made a face and rolling her eyes and smirking . When I mentioned the other associate had out the tool on counter. This does not look good on your company. Others have beautiful smile.
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November 2024 by Nathaniel Peck
I've been going here for ten+ years. Customer service isn't what it used to be here. They never have more than one regular checkout lane open. They didn't know where inventory was or if they had it in stock.
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November 2024 by Brian L
Website, Google, even the tool rentals own paperwork says they close at 10pm. But apparently tool rental closes at 8. No one answers the phone in the store or tool rental during the day. Staff is totally useless.
