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“I bought a 5 gallon bucket of disinfectant everything cleaner (that they use for super serious business. The back says it can even be used to disinfect kennels and bird cages and floors and a bunch of other stuff. Like the list of what it can kill is the whole side of the bucket. it's good.) for $15. I've got meals at fast food restaurants that were more than $15 in this day and age. Oh and also a fun retractable walking stick. Oh yeah they also have 60 yards of duct tape for $4.99.”
“Home Depot is stepping it up!
Had a great experience at the location near Bitters/281… was greeted and accurately given directions to the item needed, then greeted again moments later and, as I attempted to load an item onto my flatbed, was offered assistance by Leroy in the nearby plumbing department to load the remaining items and he suggested to purchase one additional to receive a bulk discount (no brainer!). Heading to the self-checkout, the attendant offered to have someone load my car; I accepted and before I could reach my car, was approached.
Few things to note because I’ve been purchasing 5 bags of salt crystals from different Home Depot locations four times a year over the past eight years:
1.No employee has ever offered to load my flatbed with these heavy bags
2. No employee has ever told me about the bulk discount with the purchase of 6 bags
3. No employee has ever offered to have someone load my car or assisted me with this task
Way to step up your customer service game… I’ll definitely be back to this location!”
“We're remodeling our 2-wide. Gutting it completely & rebuild as a pier-n-beam HOME.I heard about HFH: HHC store years ago. Their inventory is massive & prices are about average, but a bit higher than resale shops.Great resource and truly friendly staff who are very knowledgeable.”
“Had a wonderful experience at Lowe's.. my cashier was a blast she had us laughing and very sweet. Miss clariece I definitely will be back to see u again..?❗ fantastic”
“It was clean and Staff were on hand to help me locate items. However, I felt like the staff was not knowledgeable about the fittings I needed and I had to locate the proper size of fittings that were needed for said project. Check out lady was very nice.”
“Katherine at the pro desk section is very professional and helpful!
She patiently worked with me to figure out a way to use the remaining balance of my gift card for part of my purchase. She also provided lots of good advice to make it like a breeze for me to find the items that I needed.”
“My girls enjoy coming to home depot for the kid workshops, they love being able to use tools to create something they can take home and enjoy. They also get a little apron and get a pendant. It gets loud in there at times but all the kids and parents are enjoying themselves.”
“Yesterday I went to this facility because I had some leftover material from a job that I wanted to return and the manager was so helpful. I will be doing all my business with home depot from now on. Thank you for helping me. You are definitely a great manager.”
“Super clean and the lady helped me out with my plants.Telling me how to do it and what I need to get to replant them at my house.They have discounts in the plants are , really nice! The mirror they have great prices as well And the people are just super friendly.This is our go to lowes”
“Very clean and organized, good deals, nice staff specially big shout out to Michael L for being so helpful and going beyond to help the customers. Totally recommend Lowes on Callaghan rd.”
“I can NOT say enough about the level of customer service we received today! Esteban went above and beyond searching for a refrigerator and freezer for us. The first employee blew us off and said nothing was in stock I honestly not sure what his role is besides walking around trying to look busy. Esteban saved us time, money and a headache searching all over town for appliances.”
“Sometimes it is difficult for you to find someone who is in charge of electricity when you need cable cuts, otherwise we all know home depots, you regularly find what you are looking for, so always check them online”
“The reason I gave this Home Depot 4 out of 5 stars is because they lose the star for having their staff asked me about my t-shirt. I guess the staff member didn't like a heavy metal t-shirt because they were wearing a crucifix asking me what's up with my t-shirt and said that they didn't like it because it looked like it was devil worship. I would suggest that the staff keep their opinions to themselves and just make my keys whenever I ask them to.”
“I went to this exact home depot and have been recently having issues with the starter of my car. After I bought my items and was about to leave, my car didn't start like always, and this time it was being more difficult than usual. Luckily, these two employees, Erica and Richard, helped get my car starting and gave me advice what to do next time. I am grateful to them, so Home Depot should be glad to have such fine employees.”
“Jose and Carlos in the appliance department were extremely helpful and nice during our visit. There were 3 washer & dryer set that were completely sold out and they took their time to help us find another set that we still love and also great pricing. Their customer service were beyond expectations! Thank you!”
“Had an excellent experience at this Home Depot! It was a fully stocked store with friendly staff. Sabrina was great and assisted us in Home and garden as well as helping us store items in areas car. We are grateful for our experience at this Home Depot and will return”
“Okay but lacking customer attention. If they don't understand that, that's what I'm talking about. ADD: Been back and lots improved. 10 x better than home depot!”
“I like going to Home Depot to find all of my home improvement supplies. This locations was well kept and I was able to find everything I needed. Prices are good compared to other home improvement stores.”
“Had a great experience with TONY at this Home Depot. Looking for a peg that has been missing in a cabinet for some time. He assisted me find the aisle (I get overwelmed in this store) and troubleshoot when I could not find the exact one I THOUGHT I needed but indeed did not. Went home worked perfectly. Loved that he took the time to help me figure out what I needed.”
“I've always been a Lowe's girl, I usually only venture into Home Depot when they have something that I can't find at Lowe's. That's what brought me to the Bitters Home Depot on Tuesday May 24th, they had something I couldn't get anywhere else. I needed Rust-oleum Home Floor Coating and I needed it tinted to Seattle Mist. I couldn't find it anywhere on the shelf of the paint dept. and just when I was about to go looking for help, help arrived by the name of Sam. I told him what I wanted and he began the hunt. Turns out they were up on a high shelf with the extra stock, so Sam went to get a ladder and got a light base and a deep base down since we didn't know which one was needed.Then the real fun began. Poor Sam. I told him the color choice and he went to the computer and nope-wrong base, but it wasn't the wrong base. Tried again with the deep base and nope-wrong base again. Sam tried everything, all while never once losing his patience with me and all my questions. He was exceedingly kind, knowledgeable and understanding, and he never gave up. In the end, he got me my Seattle Mist floor paint and he thanked ME for my patience. I am so grateful to have had Sam to work with on this because truly, HE was the patient one, no lie I asked about 142 questions. I think from now on all my future paint needs are going to be met here at the Bitters location just so I can work with Sam again!Also, I can't forget about Ron who also helped me with mixing a trim color while I was waiting for Sam to work his magic. Ron was helpful, kind, funny and he had my paint mixed and done so fast I couldn't believe it!”
“We were doing a PVC pipe diy project for our baby. Went to Lowe's and they said they wouldn't help cut the pipe. So we gave this Home Depot a call to see if they would help us cut the pipes to fit in our car. Joel came to the rescue! No fancy saw, he just whipped out some PVC pipe scissors, measured and cut us over 10 cuts. We really appreciated his help!”
“I’m so grateful to Mike B. for helping me solve a tough problem during last-minute home repairs before my sale. He was so kind and patient. Mike gets 5 stars from me!
However, Home Depot lost a star due to the fact it took me forever to find someone with knowledge and handy skills. This location seemed to be very understaffed on a Saturday.”
“A large DIY store where you will be able to find various things for the work you are doing or that you are about to start. The only bad thing, like the other stores of this large chain of stores, is that on several occasions you will not find everything you are looking for and you will have to go to another of their branches, which is a little annoying because if you are in a hurry with your project this will take you a little while, in general, everything is fine.”
“Replaced an order online.. They delivered before time.. Was short one box.. Called them to let them know.. They fixed it right away.. Got the missing box delivered the next day.. I'm sure I'll be doing business with them again..”
“Sometimes it is difficult for you to find someone who is in charge of electricity when you need cable cuts, otherwise we all know home depots, you regularly find what you are looking for, so always check them online”
“Big thank you to Bernardo Cardenas for loading a HEAVY husky cabinet I purchased for my fiancé. I literally could not have done it without you. He’s going to love it!”
“I wish that Lowes has more employees like Whitney (Front End Supervisor). She was kind, knowledgeable, and patient. Truly a professional in customer service. Thank you Whitney, you deserve a raise for sure!”
“The associates as a whole are awesome here. Just walking through multiple employees offered assistance! I saw teamwork with the employees as well. I am talking young men doing lifting for ladies everywhere. I have been to every Lowe's location in the SA metro and this location has the best employees as a whole!”
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“Went into this store to find light fixtures and a worker by the name Alfred Galindo was very helpful he even went out his way to help us get everything we needed thank you sir”