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February 2024 by Lorenza Viera
Staff was friendly, polite, and clear when explaining my taxes. They made me feel important and welcome. I've been coming here for years wouldn't change to any other place.
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February 2024 by SOS
Great experience with Joann Garcia she was very friendly and helpful. Been seeing her for thanks .
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February 2024 by Marco A. Beltran
My taxpro Norma, was knowledgeable, friendly and provided great information for the coming tax season.
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February 2024 by Barbie Casias
Norma is amazing STILL WITH HER AFTER SO MANY YEARS
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January 2024 by Angela Castillo
Joanne is wondering for many years she has helped me and not only my taxes but good advice too help me in my life Thank you Joanne
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January 2024 by Crystal Carreon
I been going to the same lady at HR block for years and always satisfied on how she files my taxes accurately. She is very friendly and professional. I recommend Joann Garcia!
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March 2023 by Francis Torrez
When it comes to getting the maximum refund from my yearly taxes, I trust Norma Cox with H&R Block due to her professionalism and her experience of over 20 years in the business and for her advice on how to get the most of my money each year.
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March 2023 by Fancy Galicia
Friendly and knowledgeable staff. Go see Joanne Garcia!
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March 2023 by Vikram Rao Muroor
Great Service. Wonderful professionalism.
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February 2023 by Liana Rodriguez
My experience with H&R block has been phenomenal. All my documents and information; I feel is safe.
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February 2023 by gamerreyes82
Norma and Joana are the best Pros in the industry
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April 2022 by Silas Martin
Didn’t keep appointments or return calls. Did not advise on how the H\\u0026R support worked or what I should expect. They processed my documents until federal filing day then had no one available to review with me. I had a multi year return and was depending on H\\u0026R Block to do me right as they had in my time in MD, but not this location. I feel they shouldn’t have taken me on as a customer. I contacted another H\\u0026R location, 1432 Austin Highway, who returned my call and was willing to take over the account. I should have taken the opportunity but gave the Vance Rd location a third chance, they had my documents. This was a mistake. Norma Cox was helpful in person but at no time was this office able to plan to accommodate me. In the end, I was trying to review 5 years of taxes with the courteous receptionist in the lobby. That’s when I realised my mistake. What Norma and I discussed and what was presented were very different (file in AL vs not filing in AL, a huge difference). I could not tell if all my deductions were accounted for. I purchased one (out of desperation) of five years of filing because I couldn’t trust the results. I cut my risk and will file another way later.
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April 2022 by Juni Flrz
Ms. Joanne explained the process of my tax filing form in detailed and efficiently. She has many years of experience as a Tax Advisor with H \\u0026 R Block and I would recommend her services to others. Very professional and great customer service.
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April 2022 by Katie Phelps
I was welcomed with a friendly attitude at the front desk. Miss Joanne helped me with my taxes. She spent the extra time with me, explaining everything to where I could understand it. She really went the extra mile. I felt comfortable and not rushed. Hope I get to see her again next year ?
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April 2022 by Ernest UballeJr
The people were very professional and understanding and a people person. I would love to go back and again and again. Thank you
