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March 2024 by Christian Castro
All is well, as long as you schedule. No warning for first timers because older clients will get upset if you walk in. It's disgusting how selfish people are.
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February 2024 by Tasha Cano
I went to file my taxes today & left the office insulted. I am unemployed but I receive food stamps & have 2 dependents. According to federal law I am allowed to receive the child tax credit. The "tax specialist" said you don't have an income what do you expect to get back. I said yes I do the food stamps is my income I have two dependents. I should get the child tax credit. She said no you have to work to get that. This was in no way the entire interaction but her tone of voice & phrasing the entire time was incredibly rude. Not only did she treat me like I was doing something illegal she implied we didn't deserve it.
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February 2024 by Vikkee S
I just had the opportunity to speak with two ladies at this location. Both were very respectful, and kind assisting with my current taxes. I appreciate their assistance. Even if one may not have the answer they have linked me with a rep to help me along. Many blessings to this location.
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January 2024 by Jeff Godines
Fast, friendly and knowledgeable
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December 2023 by S Penny Garcia
They deserve 0 stars. The tax rep didn't even file the damn taxes with the IRS. We are finding out that they didn't submit anything. It has been a hassle getting it fixed or finding anyone to fix their mess up. We got an appt at sw military location and day we show up they had to cancel. Been nothing but a nightmare and joke. ...and they call themselves professionals.
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February 2023 by Manny A
Was very helpful and efficient! Thank you Patricia!!
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April 2022 by Odie Duque
The friendliness and courteous service given by Esperanza B. She is very personable and makes me feel at ease with what I feel can be a complicated process.
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April 2022 by Jason Vasquez
very helpful and kind with our return
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June 2021 by Mark Cervantes
I can say that Mr.Freeman was very efficient and thorough with prepping my tax papers. He took his time and made sure everything was correctly entered into the computer software that created the necessary forms needed. I’m the end because I’m a business owner, I am having to paid less in taxes then last year. Thanks to Mr Freeman.
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June 2021 by Mark A Cervantes
I can say that Mr.Freeman was very efficient and thorough with prepping my tax papers. He took his time and made sure everything was correctly entered into the computer software that created the necessary forms needed. I’m the end because I’m a business owner, I am having to paid less in taxes then last year. Thanks to Mr Freeman.
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June 2021 by Michelene Brown
The tax preparation was done in a timely manner
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April 2021 by Frank D
Adrian Adams was such a great Tax Professional ? Highly recommend this office very clean & quick!
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April 2021 by Robert Martinez
My tax agent Mr. Freeman is a great guy.
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April 2021 by Leticia Marin
Never called me back.. went to office because they do take walk-ins.. but not this one. They told me they will call me back. I've been doing my taxes at this place for 6 years but maybe not this year or next.
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April 2021 by Ashley Crowell
This was my first time at H&R Block and the tax associate Esperanza Brosig located at 3103 SE Millitary Dr was very helpful and kind throughout the entire process. I am very grateful to have had her as my tax associate. I look forward to working with her again next year!:)