H&R Block is known for its professional and friendly service, with experienced tax professionals who have been in the field for over 10 years. Customers have praised the staff for their dedication to providing the best service and maximizing tax returns. Many have had positive experiences, recommending specific employees for their expertise. However, some clients have expressed frustration regarding communication, particularly when needing assistance after hours. Additionally, there can be challenges when clients wish to work with the same tax professional year after year, as they may have to switch to different locations or staff. Overall, H&R Block offers solid tax preparation services, but customers appreciate improvements in availability and continuity.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
