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August 2023 by Liza Maldonado
The ATMs at IBC banks across the city are old and outdated. Customer service for ATM malfunctions is minimally helpful.
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June 2023 by Renata Garcia
Closing my account with them , have only been with them for less than a week and my god the service is slow and terrible, took over 15 min to withdraw money when there was nobody in front of me or in the drive threw, deposited a check and the money was there the next day in the morning and then gone a couple hours later because they decided to put a hold on it. This branch specifically is the worst the workers so slow they’re always chatting and take forever to acknowledge you
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December 2022 by isaiah Mendiola
I love this bank, not this location. Rude service from the manager will decide to go downtown for now on
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August 2022 by Ram Vargas
Great Coustmer service
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July 2022 by Victor Valdez
Friendly and helpful. I Iike IBC
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July 2022 by TheOddCouple_YT
Worst 4 years of banking I've ever experienced. Horrible customer service. Had charged me over a thousand in fees during my time with them. Changing that today by switching banks. Do not put your trust in IBC because they do not put customers first
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November 2021 by Roger
Slowest workers ever. Not sure they know what they doing. Every customer in drive thru took 20 minutes, pretty ridiculous
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November 2021 by Roger Elo
Slowest workers ever. Not sure they know what they doing. Every customer in drive thru took 20 minutes, pretty ridiculous
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August 2020 by Joel
IBC Medical branch is outstanding!They are always ready to help and make you feel welcomed.I can't remember the last time someone welcomed me by name in any place I have gone to, but they always welcome me by name here.Personal banking has become a thing of the past these days, but it is good to see there are still a bank like IBC Medical that cares to be personal.A special shout out to Ashley who services my account brilliantly...Thank you ! Great job!!Priscilla, the manager, should be commended on her leadership and onAssembling a great staff...Abigail is always smiling and ready to help!Great bank.... Great Team!Keep up the great work!
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May 2020 by georgie Sifuentes
Awesome friendly staff
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April 2020 by Chef John Munoz
The workers there doing a wonderful job during all this covid 19 . Even helping me get my applications in for the government aide. Have not got an answer yet for it, but no matter which way it goes . They are doing a great job to keep it up .
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January 2020 by Bruce Cook
Went here this morning to take out an overdraft.. And from there stopped at a CVS pharmacy on Culebra to load money onto my PayPal.. One of the fifty dollar bills the bank had given me was refused.. I immediately called the bank to report it & was told over the phone that it’s he say she say.. And that I should’ve checked the money before leaving the bank ? I’m disabled and have been struggling since most of last year :’ I went back to the bank but wasn’t reimbursed and made out to be a liar. I am done doing business here & recommend everyone that takes money from this location have the teller check each bill! So that this doesn’t happen to anyone else.. My Mother passed away on the 7th of this month last year ? So did not need this
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October 2019 by Elias J Benitez
IBC Medical branch is outstanding!
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September 2019 by David Damian
Very courteous, very polite, young people working here. Welcomed by my name, and that's very much appreciated. A nice personal touch. In very close proximity to my home. Best IBC branch I've worked with.
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January 2019 by bernie vasquez
Appreciate that I can deposit cash in their ATM ðŸ‘