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February 2024 by J A
Horrible bank manager, rude and impatient staff!! Do not come here and definitely don’t trust them with your money! Chanel McCarthy is a horrible bank manager with a horrible attitude, if you hate your job so much get a better one. Stop taking your bad choices out on innocent people.
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April 2023 by monica porter
I wait in lobby for an hour did not get my question answered so I went to teller line and asked my question they answered it
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March 2023 by Michael Bingaman
Great regional bank!
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February 2023 by Fearless
They look like they don't want to work. Closed my account with out letting me know the reason.
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August 2022 by lea dowsland
Please DO NOT use IBC bank! Most of their branches are closed permanently. We were told the ATMs would remain open when in fact they are not. There are no branches open anywhere near my location making it extremely difficult to do any kind of business with this particular Bank. We received notice for some of the branch closures but no notice for any of the ATM closures. In my opinion, this is irresponsible business.
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July 2022 by Myrna Alvarez
If I can give 0 stars I would, they claim their checking account is free, but if you don’t use it they will charge you 5 dollars, they already steal from me 15 dollars, definitely I will be canceling both accounts checking and savings after so many years with them, what an awful experience
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May 2022 by Cesy Cabrera
If ain’t one thing or another wrong here. Just go bank somewhere else. Employees are not helpful at all.
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November 2021 by Nayra Flores
Horrible customer service!! Especially some girl named "Jennifer "... if I could, I would rate this bank a 0
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September 2021 by Alan Leal
Worst Bank Experience Ever!!! Walzem Dr. Bank is Slowest, I've been waiting 15 min on Motor Bank and ask for the return of my money because they never do the deposit I wanted to do, I will better change to Bank of America.
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November 2020 by ANAHITA QUEEN OF OCEAN
I calle them and asked about the manager it was a lady she was rude and hang up the phone on me she said you cant talk to manager and hang up the phon on me
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October 2020 by Jennifer Serrano
Happy with there service. Friendly tellers. Always a smile when received
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October 2020 by Lakisha Walker (Ki')
The only bank where you deposit cash an still hv to wait as if it's a check......Apply for a credit card an never hear back. Poor customer service period
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March 2020 by LawOnePiece
THE WORST BANK IN THE BUSINESS DO NOT USE ALL THE STORIES OF THEM TAKING YOUR MONEY AND NOT LETTING YOU KNOW WHERE IT IS AND LYING ABOUT WHEN YOU CAN USE IT. THEY TAKE AT LEAST A WEEK FOR YOU TO BE ABLE TO USE THE MONEY YOU DEPOSITED THE WEEK BEFORE SO NO MONEY UNTIL THEY SAY SO!!!!! STAY FAR AWAY!!!!!! YOU HAVE BEEN WARNED!!!!!!!!!!!!!!
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February 2020 by J J
Happy with there service. Friendly tellers. Always a smile when received
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February 2020 by Kenneth Oncken
Honestly the worst IBC branch to work. If you get hired please stay far away from here.
