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November 2024 by Rian Hernandez
J.D. Collision Express lived up to their name! Had a hit n run the morning of Early Voting and zero witnesses. Luckily, our insurance handled most of the expenses with little out of pocket and JD was one of their network shops with some of the higher ratings. We went with them and so glad we did. Not only was the customer service top notch, so was the time it took for completion. They estimated about two weeks but to my surprise it took less than ONE! Everything turned out great and the fact they offer a lifetime warranty on repairs is unreal! Makes us feel confident about the work.
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November 2024 by Angela Martinez
I haven't been but looking at the video 📸 I'm convinced,and trust that this place Will take good care of my cat when I bring her in. See y'all soon.
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November 2024 by Matthew R
Great professional service here, no wait and took initiative to help me get my front hood unlatched. I'm impressed with the courteous and professionalism to help without hesitation and would be back for other repair on cables that was fault of Walmart on NW LOOP 410, which they claimed was not due to their negligence. Lies. OH AND WERE SO KIND NOT TO EVEN CHARGE ME FOR THEIR TIME. GOD BLESS THEM ALL.
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June 2024 by Gary Garrett
The entire staff was professional!
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May 2024 by Andrew Knight
I would not recommend. Although the ratings from others are good, our experience was no more than two stars.
Overall, poor communication regarding updates on the status of our repairs which took about three months. Additionally, there was no motivation to quickly take care of something relatively simple that was not originally repaired correctly. We took the vehicle in for the second repair to correct the issue, and they did not correctly fix the issue after assuring us that the issue was fixed.
Now, we have decided to finish J.D. Collision's unfinished repair elsewhere. Disappointed in the lack of customer service and accountability here and would recommend customers seek another repair shop.
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January 2024 by Corri
Best place I know of for vehicle repairs! I’ve been going here for about 8 years now. Professional! Friendly! Fast!! Ask for Edward!
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January 2024 by Todd Ingram
Very appreciative and satisfied with JD Collision’s work on my vehicle. They have a great team here starting with Edward who was the voice and feedback of my vehicle progression. I still can’t believe it was completed so fast. The color match with my destroyed bumper and the rest of car was a great match. They literally told me what was happening every step of the way and I never had a chance to call and check up on my Camaro, since it was already done. Thanks again for everything. It is like the Hit and Run never happened. Hopefully, I don’t have to work with you guys again because I don’t want another accident. But if I do I will definitely use you guys again.
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January 2024 by Blanca G
Great service and very helpful.
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January 2024 by Dustin Seiler (Viscount Edzell)
Best experience ever on getting my vat fixed!
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January 2024 by Tim Power
Great shop. They keep us apprised of how the repair is going. Wonderful staff.
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January 2024 by john fuentes
Great service and excellent staff. Really took care of us. Kept us informed.
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January 2024 by Aaron Mendoza
Very kind and fast staff and fair prices. Would recommend.
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January 2024 by Martian Tart
It was rough. Good in comparison. But overall just bad communication. FYI they cannot calibrate a 2015 Honda Civic. So if you have damage to it. Just go to the dealership. If your fixing with a claim your insurance will work with them too.
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November 2023 by Katelynn Armstrong
I had an amazing experience with this company. Truly thankful for all that they did for me. The automated responses via text were very informative. The messages from my mechanic, Matt, were helpful in keeping me up to date. The website was easy to navigate. I appreciated the broke down expenses to help me understand what was being done and how my deductible applied. It was a bit of a struggle to confirm a time of pick up due to the date changing a few times, but completely reasonable when relying on shipment of materials.I unfortunately got a flat on my way home. I was about 5 miles out and on the highway. The shop was about to close in 5 min. I recently had moved here and my husband was deployed, so I didn’t have much to rely on. But I couldn’t have been more blessed to have Jay and Martin, from JD collisions, come out and help me with my situation. Just felt truly take care of. Wonderful business!Service: Body & Trim
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November 2023 by Devon Starr
I am extremely satisfied with my experience at J.D. Collision, and I wholeheartedly recommend their services to anyone in need of top-notch auto body repairs. Thank you, J.D. Collision, for your outstanding work and excellent customer service!Service: Body & Trim
