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April 2024 by Carl Douglas
Very slow service one person in drive up lane one inside for takeout
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April 2024 by T Marie
I’m so disappointed with this location. The portion size was terrible ! I ordered the popcorn chicken meal and the box of chicken was small which was fine but less than half way full ! It seriously had one piece chicken bite and then the rest were crumbs like just fried batter ! If I wasn’t in a hurry then I would have gone back because that is not acceptable!!! I feel like Jack in the box has gone downhill. It used to be reliable and tasty and fast but lot anymore ?
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April 2024 by Michael
Made an order through the app. After the order was purchased I saw the order was for a different location that I thought I picked. The app doesn't let you edit the order and I couldn't get through on the phone, just heard a tapping like noise. So I did not go pick up my order as it is much further than the one I intended. So because Jack in the Box makes everything as they receive it there's no chance of a refund. PSA TO APP USERS, ALWAYS MAKE SIRE YOU CHOOSE THE RIGHT LOCATION, LOOK AT THE ADDRESS, GOOGLE IT TO MAKE SURE.
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March 2024 by diva chavarria
Food I can’t tell you. I sat at the drive thru and was told be right with you. 3 mins later I said hello and was told be right with you… car behinds me honk and a guy say be right with you I said it’s not me you have a line of people. No order taken. Why did I wait because I was anted tacos…. Did I get them. No after waiting for 10 mins I drove off
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March 2024 by jorge latorre
Good service
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February 2024 by Gilbert Hernandez
Best eggrolls around. And 2 pack of tacos are
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February 2024 by Elias Gonzales (Doofensmirtz)
Just like any other Jack, nothing special. And not bad, decent service and always friendly staff. Ehh I'll go back.
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February 2024 by Anita Garcia
Great egg rolls..awesome tacos...crispy and lots of filling...
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January 2024 by Sulay Sanchez
Very rich
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January 2024 by Beoriginal Cards
Went last night for late night food and have to say the customer service was really good. My burger was seasoned perfectly and tasted fresh. This location is always on
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January 2024 by Jesse Gonzalez
Went there a few nights in a row in the drive thru & the person there that they have working the window gives me excellent customer service always greets with a smile and makes sure my whole order is all in my bags. Told me her name is Lulu … great employee made sure my fries and burger were Fresh and hot. Makes the wait that everybody complains about, worth it. If you had a run in with a rude employee ask for Lulu promise won’t regret it.
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January 2024 by Javier Rodriguez
The food was
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December 2023 by Roksi Trevino
The customer service is such a disappointment!! Ok update went to jack lastnight on 12/26/23 and there was a live roach in the burger box when we took the food back the staff was extremely rude and wouldn't give me a resolution I just wanted a refund and they said no come in the morning and just shut the window another time I went the girl said they werent taking orders because the other employees were late and she didn't know if they were even gonna show up so yup she basically just turned everyone away. I'm gonna have to stay away from this place.
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November 2023 by Cindy Mejia
They need staff, it's a bit
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November 2023 by Rachel
It was late evening and we had food the guy who served us made sure we had all the condiments and was smiling I forgot his name but had some really nice eye's ? and of course the food was hot and delicious thank you for being open 24 hoursParking: Bandera location near the new Gonzaba medical groupKid-friendliness: They don't have a playground but it's safe for children and they have activities book with kid mealsWheelchair accessibility: There's a ramp to go in the main door