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January 2024 by Tony
Smaller store.Not a large selection.
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January 2024 by Ally Tran
My husband got me a diamond bracelet here for Christmas and he was told by the salesperson that if he signed up for the their protection plan and credit card with JC Penny he’d get free resizing. So we went back to get it resized because it was too big on me and now they are saying free resize only applied to RING. After he signed up for credit card and paid for their plan?? This is ridiculous! They lied to my husband so they can sell their product. We ended up cancel the plan and went somewhere else to get it resized. I almost wanted to return and got refund but he already got it for me so I don’t wanna upset him. But the store needs to do better. You can’t lie to customers like that! Not to mention they sold the bracelet was on display. Not even the brand new one in the box. This is the last time we shop at JC Penny.
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January 2024 by Lora Carlisle
I miss Penneys from the old days but still usually you can find a good deal.
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December 2023 by SRC C
Out dated store full of over priced goods.
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December 2023 by Val
I completely understand why people are shopping more on-line and less in the store. This particular store was a hot mess @ 10:00 am 12/22 and the sales associate working the jewelry counter needs to find another job... incredibly rude and condescending. Unfortunate - I used to love shopping @ this store ☹️
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December 2023 by Susan Seesholtz
Loved the sale. Got great bargains.
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December 2023 by John Husty
Clean well stocked
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November 2023 by kristen preece
Nice, clean store, organized setup, and friendly, helpful employees. Oh and great sales
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November 2023 by charlene harrison
Vlean, lots to choose from. Signage for sales was a little confusing.
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November 2023 by Lori Ratcliff
I always find clothes I like there and their sales are really good!
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October 2023 by John Perry
Great selection of men's shirts at very affordable prices. Love their golf & T-shirts. Good selection of sizes & colors.
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September 2023 by Marlene Z
Jewelry counter ladies were very helpful in figuring out sale prices.
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August 2023 by Dorian Botello
Very clean store. I like the fact that shopping was easy and the apparel part was sized and neat. All of the cashiers and staff were very welcoming and friendly. I definitely recommend this store if your wanting a quick run to get an outfit. The prices were very good!
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August 2023 by Judy Brady-Sertich
JC Penneys Has been a go to store in our family for generations. Went there specifically to buy gifts for my soon to be great grandson. All four of my grandchildren were dressed in Penney's clothes until adolescence. Love the quality of their Geranimals brand children's clothes! Mix and match make it easier for mom and the quality makes them good hand me downs. This store is located in the Rim Shopping Center. There is plenty of free, close to the enterance parking. Handicapped accessible throughout the store. This store is very clean, easily Shoppable and very organized. Very little staff available for help but customer service is a thing of the past. My only complaint is that management is forcing cashier's to try to convince customers to sign up for credit cards. Cashier's are pressured to get so many per week. Check out is THE ONLY PLACE WHERE SOME CUSTOMER SERVICE COULD BE PROVIDED. THANK YOU FOR SHOPPING WITH US...JUST SOME PLEASANT CHATTER IS PREFERABLE TO STRESSED CASHIER'S STRUGGLING TO GET CREDIT CARD APPLICATIONS!
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July 2023 by Jessica Faith
Clean, organized, Friendly customer service. The cosmetic staff needs to definitely be educated in esthetics, that part is lacking. The salon is great!Curtain section needs a more broad variety.Over all nice location & I will definitely be a continued customer .