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February 2021 by Alex Aleman
went over their just to get change wanted to break a hundred dollar. but denied cause I didn't have an account..
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March 2020 by Drew Kasha Benford
Just visited the Jefferson bank on Goliad Rd, was greeted when walking in. I then informed the teller that I wanted to withdraw money from savings account. The teller then asked me if i have a account with Jefferson bank, i then replied this is Jefferson Bank, why would i want to take funds out of my account, if i didnt have any accounts here. She then replied people think its a Bank of America.
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February 2020 by Christy Andrews
Estrella of Jefferson Bank on Goliad Road is a consummate professional, and an absolute pleasure to speak to! Every time I email or call her, she has a very quick turn around time, with the exact answers to what I need. She’s attentive, respectful, and will speak to me in both English and in Spanish, as is the custom of many Hispanics in San Antonio. I highly recommend her, and Jefferson Bank!
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February 2020 by Sarah Boyce
The bank is great! STAY AWAY from Estrellita. She doesn’t know the meaning of customer service. She’s very condescending and believes in HOSTILE BULLYING TACTICS. Apparently we’re not the only customers she’s disappointed in the past. Do business elsewhere.
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February 2020 by Elma Ortiz
My interactions with Estrellita, who works at this location, have been positive and professional. Jefferson Bank hires only the very best! I wholeheartedly recommend Estrellita!!
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February 2020 by Rogelio Callaghan
They need to hire loan specialists with better attitudes. The current talent is running this location to the ground. This location is in desperate need of competent employees.
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February 2020 by Just Honest
Update: Several NEW reviews have been posted in the span of a COUPLE hours. If I had to guess the employees are attempting damage control. We certainly didn’t experience ANY of that IMPECCABLE service. If you want good reviews written by REAL customers, try serving your customers with humility and respect for a change. (Estrellita)
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April 2017 by Adam montoya
Absolutely hate this bank, update your system and have cash on hand next time. Kinda ridiculous when a bank can't cash a check cause they didn't have enough cash on hand. Not only that update your system so people aren't waiting in line to verify a check. Wow. 🤦â€â™‚ï¸
