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November 2023 by its just camcam
This bank is down the road from where I work. Failed the litmus test.. wouldnt even break a $100 bill for someone new in the area. Definitely don't want to bank with a place unwilling to help people out.
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May 2023 by Jaime Cunalata
Great service
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September 2022 by Clifford Short
I am a disabled veteran. Stopped in to simply get a roll of coins. Teller stated I was not welcomed unless I was a "member". If this is the type of customer service you are willing to accept, by all means definitely bank here.
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November 2021 by Steelbodywork
Top service! Thank you
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January 2021 by Mary Elizabeth
Cassie and Cindy have always been excellent. They have helped our family many times over the years. They're kind, friendly, knowledgeable and efficient!!
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October 2020 by john covert
I have used JB for over 35 years. They have always been attentive and responsive to me and my business. They are truly amazing partners and friends. Anytime that I have ever needed them they have been there for me.During Covid they were incredible and helped me so much with the PPP when larger national banks abandoned their clients. This bank was strong when other large national banks failed in 2008 as well. They contribute plenty to our community also. Choose a local bank that cares about you and choose this one!
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February 2020 by ynot me
Cassie and Cindy have always been excellent. They have helped our family many times over the years. They're kind, friendly, knowledgeable and efficient!!
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February 2020 by Ben Izquierdo
beautiful bank and staff are good. highly recommend.
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February 2020 by Robby L.
Excellent banking experience for three past 23 years. Fast, friendly, and attentive service by all workers I have dealt with.
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January 2019 by Welding Machine Torch Repair
The Manager at Jefferson Bank in Leon Valley, Cassie, is the sweetest person. She always takes good care of us and goes out of her way to help when ever we need it. She has always been that way, even before she was in a management position. Cassie is and has always been a great person to deal with at Jefferson Bank. Every time we go into the bank she is there with the best customer service. Thanks Cassie for all you do...
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December 2018 by lenaqgirl .
My company has been banking with this location for over 30 years and the customer service and speed of service are an insult to the banking industry. On several occasions we have tried to speak with the branch manager about any issues that arise and she just gets snippy and very defensive. It is to the point that anytime I come here to Simply cash a check it takes over 15 minutes in the Drive-Thru when there are no other cars there. Busy professionals do not have time for this. Not okay Jefferson Bank!!!
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October 2018 by Alex Adam Delgado
Amazing people working @ this location never had any problems,Miss you all !
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September 2018 by Heather Roberts
Manager and staff are rude, and they don't know what they are doing.
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April 2018 by Jim Barnes
The lobby is locked up on a Friday afternoon at 2:30. Wow
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April 2018 by J.L. Merritt
Superb experience with Jefferson Bank. Instant connection with manager, Cassy Brandenburgh : courteous, professional and went the extra mile to earn my business.