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November 2023 by Tanisha Demarco
I had an excellent experience! I have tried other locations and every year there is some guy "finding" something wrong to dupe me out of some money. Although I am open to making sure my car is safe, I knew I was being haggled 4 times in a row. I am thankful for being treated fairly and Mr. Dorion was an awesome worker along with his crew!Mahalo
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November 2023 by Paul H.
Went in for inspection, left because they were trying to add on things that worked fine but to them "failed" such as adequately working wipers. It's happened before when I've not been able to go to my usual mechanic and I try to get something done, they try to add on work or say something is wrong when it's not. DO NOT WASTE YOUR TIME OR MONEY HERE!!!!
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November 2023 by Gretchen Sinclair
Not happy this time visiting them. The normal manager that’s there wasn’t there this time. The guy Bobby that helped me charged me a fortune and tried to sell me stupid filters at $50 a piece! Said I needed to replace two! What a $100 for two filters! Plus over a $100 for an oil change! Seriously! Are you putting gold in my car! Then the light to my tire pressure had been saying low which is why I took it in. I understand how cold temperature works and all but when I got in my car the light was still on. So I asked if he put air in my tires. He said to me well you need to drive around. I have been driving around for days and still the light is on saying my pressure on all my tires is 29 and supposed to be 36. Did I miss something! It annoys me because now I have to take somewhere else.
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November 2023 by Ashley H.
Came in for a state inspection and was out within 15 minutes. Friendly staff and efficient.
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November 2023 by Sherman Anderson
I'm really happy with the service here. It seems like the team as real passionate about helping out their community. Just standing still in the waiting room, I witness several customers getting extra guidance and help per situation. The staff goes the extra mile to make sure customers are satisfied. Thank you for your help for being a part of our community
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November 2023 by Ramon Fulton
I was having car issues and took it to Jiffy Lube, Shayne quickly checked me in and had one of his mechanics fix the issue. He explained what was wrong and what they did. I was in-and-out in no time. I found my new go-to mechanic/oil change guys. Recommend!
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November 2023 by Dominick b
Amazing service. Been going here for years and Shane always hooks you up with the best customer service and won’t try to lie and sell you a bunch of unneeded services stuff like a lot of other places. Highly recommend!Services: Air & cabin filter replacement
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September 2023 by Cole B.
$245 for an oil change, air filter, and oil filter replacement that I didn't ask for. For the past several years I've changed my own oil and filters myself for $70 max and decided I'll just save my time and pay the MAYBE $120 service. Never again am I going to pay for this service. They didn't even reset the oil life. Paying a premium price for a mediocre service.
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September 2023 by Mike Garvin
Shane and his team are polite and professional. Regardless of what service I am going in for I've never been there longer than 30 minutes. Their proactive maintenance approach has saved me a lot of money by getting in front of what could have been a major breakdown and expense.Thanks to the entire team for all they do every day!!!Sincerely,Michael J. Garvin
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September 2023 by Brittany Zappy
Love the service here! Always helpful to the MAX. Seriously. They took time to educate me on routine things that need to be done. The workers and the usual guy that’s at the counter are amazing.Services: Air & cabin filter replacement
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September 2023 by Adriane Lineberger
I have not used Jiffy Lube in the past 30 years due to a bad experience at another site in another state. (The workers left the oil cap off). I was nervous about having service done here, but my son-in-law assured me that he frequents this particular franchise and was satisfied. While I waited for service to be completed, I was very impressed with the workers as I watched them through the window. I was most impressed by the gentleman at the front desk who informed customers of findings during service. He was not only very knowledgeable, he was also exceedingly respectful and helpful to his customers. I was very impressed and I hope that you will relay this message to this particular location.Service: Oil change
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August 2023 by Charles Bartels
I went in to have my car serviced before upcoming trip. The technician was very helpful. The service was done very quickly and the tech told me the items were checked. I was in and out so quick my wife was surprised.Service: Oil change
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August 2023 by CJ Collins
Manager Shane and team, continue to provide excellent service and support for the vehicles in our household. With each visit, we have received a great level of satisfaction and care from the Jiffy Lube team off Culebra Rd. Not that I’m looking forward to my next visit..Ha, but their team of mechanics and managers are a pleasure to do business with.
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August 2023 by Jeremy Clark
If you need a vehicle inspection, this place trumps all others. They’re $15 cheaper, WAY faster, have an air conditioned waiting room, and they’re generally more polite and competent. I’m considering buying another vehicle just to go back and get another inspection. 10/10 would recommend.
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July 2023 by Larry Murray
the service was great, the service adviser was great. i do have a problem with the price on the battery i was told $ 141.00 by another jiffy lube down the road but i went to the jiffy lube on fm 471 was told $141.00 plus tax no labor cost. then i received a bill for $289.44 twice to amount.
