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November 2023 by Dr. Tomeka Wilson
To put it simply, my experience with the Windcrest location for my braided styles has been consistently disappointing. I've given them multiple chances, but they've let me down each time. I've tried different stylists, thinking it might be a skill issue, but the root of the problem seems to be poor customer service. The braiders are pleasant but the delivery and quality is not.The first two times, the styles were far from what I had asked for, and there was minimal effort to rectify the situation. On the third visit, my braids started falling out just two days later, and despite my attempts to resolve the issue both while I was out of town and upon returning, there was no satisfactory resolution. I've spent a significant amount of money on these services, and the subpar quality is unacceptable.I won't be returning to any of the Kady's salon, as my experiences have left me thoroughly dissatisfied.
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October 2023 by OPhi Jackson
I went to get two braids done on 9/19/2023 with the lady in seat number two when I came in she was doing Someone hair and stop to do mine I feel it was a rush job she never let me see the back of my hair I can only can see the front when I got home and looked at the back the parting wasn’t even straight at all and there was more hair inside one braid than the other I was so upset I didn’t even go back too them I went to get different hair braiding spot for them to redo it thank god they fixed my hair never coming to get service here again
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September 2023 by renisha Flanders
I never give reviews but this time I have to make an exception. Today I received my braids which are okay but the problem stems from the service provider, through the course of braiding my hair this lady was more concerned with her phone then actually completing the task. At the end before time to pay I had questions regarding the price instead of listening to the question she felt the need to argue or talk over me. I paid left will not be back
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August 2023 by Rogeria Foots
Worst service ever. I took my daughter to get her hair done and asked about a take down and was told that the take down was $50 so I scheduled for a later date. Get there today and she starts to take out my BOB length butterfly locs and take out about 10 and then tells me that price will be $90 for takedown since my hair is Long ( Bob length locs) and they are difficult to take out. Oh and let’s add that my butterfly locs have big parts so I don’t have a head full of them like normal. Here’s the kicker, the price didn’t change until AFTER I logged into my bank to pay a few bills.
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July 2023 by Ashley H
They retwisted my hair. Got me looking right. Price wasn't that bad. I was in and out.
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July 2023 by BlkMoonChile1969
I went here years ago for Goddess Locs and the woman who did my hair was Kady, the owner. My hair was done terribly and to this day I still get pain in my left temple area of my head. I had the locs in for almost a week until I finally had no choice but to remove them. When my scalp started bleeding in that now one area that hurt the most, I knew I had to take the style out immediately. The area that bled had also crusted over with pus, that is how hard she pulled and how tight it was! I let my hair regrow and scalp heal for almost 6 months before I found a better braider who put the individual locs in correctly and made them small like they were supposed to be, they were stunning too! She had to leave that tender area alone though so it could heal and enough hair could grow back for next time. Kady had made my first set of goddess locs into these ridiculous looking jumbo size ones that looked nothing at all like the photo I gave her, granted this was a new style at the time, but she didn’t seem to care much about quality and getting it right. I nowadays primarily get crochet braids installed by a very trusted stylist which grow my real hair extremely well and they protect it from heat/damage. My hair finally grew back in that bad area but the follicles were so damaged that it will never grow the same length as before and will always be slightly uneven. The pain returns every so often to that area and I guess it’ll be that way forever. I’m just lucky I didn’t wait too long to take them down else would’ve gotten a permanent bald spot!
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May 2023 by Aaliyah O'Neal
I absolutely loveee my braids so neat with clean parts. Awesome Job ladies on my senaglease twistService: Twist braids
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May 2023 by Kris Rhodes
Oh my God I had such a great experience those ladies don't play I got there at 4p.m. there was 1 person in the chair ahead of me after a 15 minute wait the stylist then blow dried my hair and bolted ? the cleanest set of cornrows ever to my head and had me back in my car at 4:47p.m. All facts No filter I was not so impressed I've been talking about it for 2 days. It is safe to say I am not going anywhere else!!!
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March 2023 by Brittany H
Adija is amazing. Love coming to this shop for my daughter and myself. She has gentle hands and cares about the health of your hair.
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January 2023 by Tia B.
I always go here for my braids. The pricing is good compared to what I've seen from home stylist. It takes a while, so you might be there 6 or more hours for bra length braids but just bring snacks and headphones. You'll be alright.
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December 2022 by Troi N.
DO NOT USE THIS PLACE. SERVICE IS ABSOLUTELY TERRIBLE. They will scam you. The only braider they have that is competent is AMY. She is hard to book with due to everyone only wanting to go with her. So do not use this place! Please go somewhere else. You send them pictures of your hair and they do not care. They will not give you your money back they try to force you to go to the braider that was crappy and messed it up the first time! DO NOT WASTE YOUR TIME AND MONEY HERE.
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November 2022 by Inersha D.
Overall the services were decent. On the app it gives a list of different colors you can choose from when getting box braids. I was asked "black or brown". So then I had to choose what size I chose the second from the smallest and bra strap length. I was told $204... for REGULAR BOX BRAIDS. I was ok with that as long as the came out good. I started with one lady and had to finish with another. Which would not have been a problem but my braids are very different in the front than the back. The back is uniform with very straight parts, smaller and shorter braids. The front parts are not uniform at all bigger and much longer. The ends are not braided all the way down and are mostly blunt. So no I won't be going back.
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September 2022 by M A
The women here are a bit rude and rough with my 4c hair. My braids came out nice, so that may come with the territory.
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August 2022 by Emma Ortiz
Im not here to complain about the people bc the ladies were very nice. However, I am very disappointed in my braids. Although she made sure my part was in the middle in the front, the back was really wobbly and curved. My braids also weren’t very tight, which is very important since it was only two cornrows and I have long hair. Within 3 days, my braids were becoming really frizzy and my actual hair was starting to poke out and fall out of the braids. I’ve had my hair braided like this before someplace else and it stayed in for AT LEAST a month. I took every precaution to make sure they lasted because I know it’s not a style that lasts very long but 3 days? I also have an undercut and I told her that she didn’t have to braid it because I knew it was really short and she still insisted that she could and that also contributed to my braids falling apart. I understand she was trying to help but unless you planned to braid it tightly and KNEW that you could do it, maybe don’t risk it.Service: Braids
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August 2022 by Zee
My daughter and I have been going to Amy for many years and I have never been disappointed. I am a hairstylist, and I also refer all my clients to her for braiding services. She is very professional and does such a wonderful job for me and my daughter as well as my clients. Thank You Amy!!!Service: Braids
