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February 2024 by Jennifer Schuett
I kept my faith in this particular KFC location even though my family did not anymore. I wanted to give them the benefit of the doubt. Unfortunately, after today that faith has been destroyed. I went in craving some good ol KFC chicken and ordered a 6 piece bucket with sides. Before I ordered I verified they had 6 thigh peices and they confirmed they did. I sat and waited about 15 minutes or so. I eventually asked staff on a update on my order, because I watched 2 other customers that ordered after me leave with there food. Staff advised they were just waiting for it to come out of the oven. I said ok no problem, I just worried some one forgot or lost my order. 1 min later staff walk out and say it’s going to be another 20 minutes. I was flabbergasted, they advised they did not know what happened. Needless to say I asked for a refund and left disappointed. I will never go back to this location
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January 2024 by eli gomez
Had really good service. My chicken sandwich, on the other hand was missing the meat. Half of the chicken was just crust.
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December 2023 by Tracy Grady
No answer and they weren’t even closed
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December 2023 by Susie Sanchez
Kid-friendliness: The cashier was so friendly kind and professional I love and will continue going to this KFC on Rigsby in San Antonio
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November 2023 by Richard
I don't know what the deal is with this location, but I have visited twice, and both times I didn't get everything I ordered. If you go through the drive through you better sit there and go do inventory on the entire bag they give you prior to leaving.
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November 2023 by monique lopez
KFC opens at 10 am. I had to wait for over 30 mins for a to go box. Made me late for work. Even after waiting 30 mins it took an extra 10 mins for them to bring it out.Parking: Nope. Other than I see why it’s empty
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October 2023 by Info 4 Above N Byond, LLC
Let's Improve with Drive-thru And Store Service experiences.CASHIER/ Host Was Amazing!!!...She DID ALL THINGS POSSIBLE TO ensure Customers were Happy.....?..Young Petite African American woman w/Braids.....BEAUTIFUL PERSONALITY!!!Thank you, I don't recall her name!!!Her CREW...WAS another story...There's no reason that all the consumers from the drive-through had to come inside to retrieve missing items from their orders!!!!?....Not Everyone is/WAS On the same schedule.CROSS TRAINING FOR THE CREW....NEEDED!!!Work in SYNC....TEAMWORK, Make the DREAM Work!!AS, Ordered POT PIE AND 3 PIECE WING....it TOOK over 24 Mins To have COLD wings and Room Temp Potpie, NO BISQUIT WITH CHICKEN WINGS... BISQUIT MISSING!!!I am one to spend money I have no problem with it.But when I order my food. I expected to get what I paid for and that didn't happen and I do not live in the vicinity I was visiting, from Austin....SO how to MOVE FORWARD???KFC,/PEPSI CO, HAS TO DO BETTER..!!!!!!
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October 2023 by Robert Borchers
The chicken was too salty. The soda fountain was not working either at inside or behind the counter. The soda tasted flat.
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September 2023 by Morgan Deer
I wanted mashed potatoes and got fries. Need a new manager. Thought we were trying to steal 4 tacos. Showed receipt.
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September 2023 by rudy alejos
I order online to not be waiting I own a ice cream truck I want to just grab and go just to grab food and go instead of I waited 45 minutes to get my food unacceptable I lost a lot of customers for waiting for my
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September 2023 by Leatha Boenisch
Picked up dinner for me and my husband.
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September 2023 by Evan Wilcox
This is the friendliest and nicest Taco Bell/ KFC I've been to in a long time. The cashier helped me with the menu and was incredibly friendly. My food was perfect and my tea was fresh.
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August 2023 by Authoress ReBe
I ordered the 20 fill up box and the pictures speak for themselves! The manager however made it right by remaking my food and giving me a free meal on my next visit! I appreciate her for making it right!and yes, my food was given to me just like this as if it's been picked over!!
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July 2023 by Martin Garcia
Food was good. Service was excellent. Francine the attendant was so nice & helpful to everyone. She earns every penny she is paid. She is an example of how we should treat others.Thanks for your great service. You deserve a promotion or raise.
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July 2023 by Ari E.
A coworker & I came here for lunch. the tables were spotless. the customer service was respectful & the food was on par with your average KFC recipe.
