-
March 2024 by Bea Flores
I’ve been going to this facility for while, and also to golds, and Crunch. I mostly do the group exercises. I do the renew active senior program at all of them, my problem with this particular location at the vineyard is lack of chairs available for our class on Tuesdays at 11:00 am. I was told to report this to the front desk, and nothing has ever been done. Members have had to bring in the metal chairs from the front, this is a lawsuit waiting to happen, those chairs are very lightweight and can flip over and a senior member can get hurt. The silver sneakers/ renew active members have sturdy chairs that are assigned to these facilities for the purpose of safety. Someone suggested that we send in a video of how easy it is to flip. The Bulverde facility always has plenty and some left over maybe they can bring some over to LA at the vineyard. We never have that Problem at golds. I have friends I refer to LA fitness for this group class, on Tuesday’s and they don’t like the lack of chair available. They also reported it, several months ago, as well as myself. What is it going take to just get more chairs. The front desk person said she reportedthe lack of chairs to the instructor in charge of those classes, months ago. This cardio class is full a lot of the time, but I feel like, not for long. Please help us with this problem.
-
March 2024 by Erin L
I absolutely love this gym! It is beyond clean. Anthony does an amazing job keeping everything wiped down and dust free. Lily at the front desk is amazing and goes out of her way to make everybody feel welcome! Everybody is wonderful!
-
March 2024 by Isabel Lanza
Excellent gym with very polite staff, extremely clean cleaning, all bathrooms and all areas, excellent staff work in the morning, I always check that the windows and doors are not visible, very clean. I give them five stars because they strive to do a good job. I congratulate them. I love going now the manager is a good polite person and her morning staff is excellent very good girls I will continue listening
-
March 2024 by Muath Alqhtani
An Annoying company with a annoying system. If you are late in your active payment they start a campaign calling 200 times a day, and if you cancel your subscription, they will not return the amount to you under the pretext that you must inform them a month before your cancellation period. It is one of the worst companies I have dealt with in the United States.
-
March 2024 by Julius Amaker
This gym is cool. I wish they had more squat racks/machines, leg extension machines, and laying hamstring curl machines. There's not a lot of people filming themselves, at least not when I go. The staff is borderline friendly. The club pride guy is the hardest working guy in the building! He keeps the place spotless!
-
February 2024 by Dom Montenegro
??????
-
February 2024 by Joshua Mason
Shower heads and nozzles haven't been changed since this place was built (I'm guessing more than 20 years) Their definition of hot water is more Luke warm. Half their treadmills don't work. If you're trying to do a 5pm cardio workout forget it. Seems high price for all the non functional equipment
-
February 2024 by Steve Dominguez
Have everything you need to work out people that work there very nice and helpful
-
February 2024 by Jeff p
Good choice of free weights plenty of machines, pool and jacuzzi with sauna. During the day there's still no free weight availability Pity there's no heavy bag. I worked out one day had two pulley weight systems break on me, not exactly the safest thing to snap with that high tinsel wire. This place was nice when it was new but management has let this place go down hill,key lockers always "broken" wipes scarce despite 3 employees at the front standing around. This area of town has grown so I'll take the longer drive to a company willing to reinvest. With all the money they make they should be spending it on upgrades.
-
January 2024 by Nalani T.K.O.
Although I've left this gym recently, I loved the pool, and the child care center, and how welcoming the staff was. My main thing was how comfortable it was when it wasn't packed like most of the other locations. I liked being able to go in there and workout leisurely at my own pace. I just mentally and physically enjoyed it, and left feeling revitalized and refreshed everytime. This is honestly my favorite location... when it's not crowded lol
-
January 2024 by Husam M. Ismail
got a free pass today looking for nice pool and sauna and equipments. I don't know why the staff they didn't like it when i said have a freeee pass today ? also I told them I'm not joining to membership today you know it's (new year eve) I want to see the gym first and clean and I'm concerning about the pool first. One of the workers seems to be fishing. He just walked with my son (spacial need) for a while and tried to take advantage of his poor knowledge and understanding and he asked him to agree to join and made him pay $167.66 without asking me . Thjs guy makeing me mad he is sales guy pushing people under the bus to get his money commission.(fishing ? )This gym was good for a while,don't know what happened.
-
January 2024 by Kalia A.
Very clean, nearby facility, with friendly staff and it wasn’t overcrowded :-)
-
January 2024 by Carole Dobrowolski
Great club. Cleaner and all machines were in good condition.
-
October 2023 by Nick Womelsdorf
Gym is just a disaster, they have no area for ground work and equipment is broken for months on end. A few staff members are rude and don’t want to be bothered to help you if you need it. Store manager spends more time talking to girls than trying to improve the gym and than if their system messes up your account they still make you pay fees to make it right again (kids club).
-
October 2023 by Demetris Brown
The gym is really clean with a variety of weighted equipment. I saw treadmills too; however, I don't use them. They look fine from afar, though. The employees are super friendly too.
