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March 2024 by Remix Productions & Entertainment Anita Boogie (Remix Pr
Holly was amazing! She was super informative & even showed us examples. I ended up getting 2 pairs! She was confident in her knowledge of the products. She explained the options and helped me to feel comfortable I made the right decision. Definitely ask for Holly! Super excited to get my glasses. LensCrafters has state of the art tools to get a precision cut on the lenses vs other businesses with aren’t as accurate. I’ve bought about 6 pairs of RayBans over the years they always have the best selection. I always look for larger glasses too if that matters to you and can always find them here. Thanks for everything Holly!
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March 2024 by Quique Pagan
Had a great experience with my purchase of my glasses at Lens crafter @ rolling Oaks Mall . And I want to thank Jessica for her awesome help. Thank you so much , I will definitely be back for my next pair of glasses.
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January 2024 by Ernest Jackson
I had the best customer service experience that I've had in a long time! Holly was so nice,and knowledgeable. I'm not sure of the other young man working, but he was cool as well. Thanks again.
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December 2023 by Ultra Porthos
Went in, and went out. Never felt rushed, even as more people were coming in. The lady took every person one at a time as if they were the only ones that day...which is a good thing. Ordering, fitting, and picking up was great.
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December 2023 by Bryanna lewis
Had a great experience here! Dylan was very welcoming and super helpful to talk to! I think they have a pretty decent selection of frames to choose from, some styles like the cat eye ones are limited but I love the pair I got, they feel super comfy and durable.
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October 2023 by Mica Raindl
Jessica and Dylan were an absolute delight! They helped my daughter find her first hair glasses as well as help me find some funky new Amesbury for myself! Absolutely wonderful customer service! Thank yo!
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October 2023 by James Fountain
If I could give 10 stars I would. Holly listened to my issue with my Oakley sunglasses that I couldn’t get the lenses off to replace them and nobody could help me anywhere! I left them at the store and then the lab manager David managed to get them off AND put the replacement lenses off for me! Very kind of them to help me out and will definitely be coming back here if I ever need anything! Thanks again guys ??
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October 2023 by Lori Ruiz
Both Julie and Holly were amazing! From the moment I walked in they made me feel like a long time friend. I often have a hard time trying to find something that fits my face and style. They both listened to my concerns and what I was looking for. With their help I was able to find the perfect pair. I will definitely be returning to the rolling oaks location in the future. Thank you ladies!
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October 2023 by Ariel Lucio
Thank you Jessica! We are returning customers and I recommend going to this location. They work fast and communication is always great. I could tell she was very busy but she assisted me with full attention and patience when it was my family’s turn. She really knows her stuff there.Although the employees can get busy, I guarantee you the wait is worth it. Great job Jessica & Team at Rolling Oaks location.
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October 2023 by Pricha Rayanothayanon
I went to Rolling Oaks mall Lens Crafter to buy a pair of glass. I was impressed with the services of Mr Dylan who help me to find the frame and advise me me during visit. He was friendly and profession in provide me with the best option. The store is clean and friendly reception. I highly recommended this place.
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October 2023 by Windy Hernandez
Jessica is very awesome and provided wonderful customer service. My experience was AMAZING. She had a smile at all times especially when greeting other customers. Jessica thank you for the best experience ever.
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August 2023 by jessica salazar
I received went into the Rolling Oaks location to have my glasses adjusted. I was greeted promptly. The associates were all friendly and professional.
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August 2023 by Ab Tapia
Great service and friendly staff. Holly was super sweet and attentive. She helped us review different colors and sizes of frames (something I never thought of before) Plus she helped me price out my options to make sure I was comfortable with the price.
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August 2023 by Darrius Smith
I normally don’t leave reviews or share my experience when making purchases. This is the EXCEPTION! Today I visited LensCrafters at Rolling Oaks Mall is San Antonio. My agent was HOLLY and I couldn’t have had a better experience. She was very professionally, attentive, and patient! I walked the floor of her store atleast 90 minutes and not one time did she become impatient or show signs of frustration. She answered every question with confidence and made my experience more enjoyable. Holly made me feel welcomed and assured my needs were met! If you’re looking to purchase glasses or just need positivity in your day, I highly recommend visiting her at the store! I left the store feeling accomplished and set as ease. She is definitely a winner!!!!10/10 customer service10/10 product availability10/10 professionalismD. Smith#ST4Y Ready
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August 2023 by Pamela Seba
The LensCrafters in the Rolling Oak Mall has become my go to place for glasses. I was greeted, offered help within 2 minutes of walking in the door. I worked with Holly, who made sure I was happy with my choice and gave her honest opinion when asked, when I was deciding on frames. The two other gentleman working with other customers were just as concerned with quality of care and customer satisfaction. Everyone provided excellent customer service.
