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March 2024 by Ruby Hernandez
I have always had great communication with me about my many years of storage there. The staff is very friendly and I never have to worry about my property there.
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March 2024 by Brian Gonzales
This place is so clean and perfectly run. Josh is extremely helpful and professional, really on another level of professionalism. Definitely endorse anyone storing their stuff here, you won’t be disappointed!
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December 2023 by Ruby Martinez
Josh was very helpful with setting up our unit. Super professional, great customer service!
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December 2023 by Jason Szakel
This review is for the location at 20202 Blanco Rd, San Antonio, TX 78258.Josh the manager is the MAN!!!!I had to get in and out of storage unit in less than 20 minutes!I arrived on site with no unit and a half full U-Haul truck that needed unloading in under 20 minutes.Josh made sure it happened!!!Process was quick and painless.Thanks Josh!!!
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December 2023 by Judith Van Natter
This is a wonderful place in which to rent a storage unit. The management is top-notch. Mr. Joshua Pieper could not have been more professional, helpful and kind with a lost key incident that I had today. I was 100% pleased with my visit there!!!!
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December 2023 by Kenneth Schwausch
Easy to work with. Josh was very helpful and took care of my account very quickly. Have been storing with them for almost 10 years and never a problem.
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December 2023 by D Samoht
With the new owners I have experienced amazing personal service! I have had more personal contact since the changeover that I have had in the entire time I have had my storage space!
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December 2023 by Auto 300
The manager here was nice and thorough about the process. I would recommend this facility. Very clean, secure, and reasonably priced.
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November 2023 by Christopher A
It was great customer service, fast and easy, no hassles
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November 2023 by Melissa Creek
Josh was extremely thorough.During an emotional and confusing time for me, and moving in general, he was very clear , kind and helpful. His associate Ms. Cindy was very kind and friendly as well. I absolutely recommend this company!! Thanks guys!!
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October 2023 by Austin Headen Gross
The very kind pair of ladies at the front desk helped me with some account management problems since the property has transitioned to a new operating agency. I had a couple questions about rate changes and they were helpful in informing me on how the changes are made and what they can do to help my rates!
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October 2023 by Cynthia Bennett
I have stored belongings for 2 years at this facility and am on an auto payment plan. Last month they updated their auto payment system but did not notify me that I would need to reapply until my payment was past due with a late charge. The current manager reentered my information on the new system and waived the late fee. The next day I received an email stating there was a lien on my account and my belongings were inaccessible to me and would be subject to auction. I tried contacting their head office but could not get through. I feel like they’re business practices are unprofessional and will be looking a new facility. I have never made a late payment so I’m quite unhappy with them. I received a notice 2 days ago that my October payment was due so I’ll see if my auto payment goes through.
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October 2023 by Richard Hernandez
Chris was extremely helpful in explaining the process & helped me through the online steps in securing our second unit. Chris is definitely an asset to your company, give the man a raise!
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October 2023 by Felicia Huron
Clean. Easy access. Great place to hold your storage. Prices not bad either.
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August 2023 by Jason M.
Always helpful and professional. Me and my wife had a great experience with Life Storage. They allowed me to pay a prorated portion of my monthly rent because I wasn't able to get out before the end of the month. Will definitely use them again if I need a storage unit.
