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November 2023 by Veronica E.
Do not use this facility! If I could give a negative star rating I would. First of all, what successful business has the office open every other day? That is what the sign on the door states but they are never there! I take that back, they were there long enough to cut my lock off and replace it with one of their red ones which by the way should have never been done. I had been making my payments online through their site and the money was getting withdrawn from my account but for some reason they showed I was not paying. My lock was cut and replaced with theirs! I had to call in to find out what was going on, it was resolved over the phone but it's been 4 days and still can't get anyone to physically meet me in the office so I can get to my stuff!! BEWARE !!
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November 2023 by Adam Wiener
DO NOT RENT HERE. ZERO STARS. TWO MONTHS I RENTED HERE. TWO BREAK INS IN TWO WEEKS. THEY HAVE NO ON SITE MANAGER. THEY HAVE NO SECURITY. CRACK HEADS ROAM THE FACILITY. AND AFTER 45 DAYS THEY SENT ME A LETTER THEY WOULD INCREASE MY RENT 20%. WHAT A JOKE! YOU'RE BETTER OFF STORING YOUR THINGS ON THE CURB THAN IN THIS FACILITY.
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November 2023 by Mary Ann Gage
This place needs better management. There’s never anyone in the office. They are very expensive. Do not expect anyone to be there if you need anything the one on Roosevelt by pica pica has no staff whatsoever.
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September 2023 by JEN T
We have 2 different units in 2 different areas and both units have been BROKEN INTO in the last 3 months. Call it coincidence however the employee was watching our every move while packing our items in the units. But I feel it's an inside job. No one else has been BROKEN INTO but ours. ???GO ELSEWHERE AND SPARE YOURSELF THE HEARTBREAK AND ANGER!!!!!
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August 2023 by Dangleton
Worst place ever rented my unit on the 1st and today is the 4th they said they were gonna be here at 2pm today it is now 2:30pm…no one has been at this location for almost a week why even have this store honestly such a huge waste of time and effort! I’m getting my money back don’t waste your time hereEDITNow Brandon the “area manager” is lying saying he was at the store at 2pm lol nice try buddy I was waiting right in front of the door for 30mins I’m going to get my money back either way no reason to lie about it little bro
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July 2023 by Mouna Medina
These managers or person in charge is mostly never there. I have called the customer service to help with the account and closed our access gate code on their mistake because they are charging me from a previous account.
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June 2023 by G Ibarra
Storage manager was very helpful, professional and friendly. I will be returning to do business again.
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January 2023 by Conrad Garcia
Person at the counter was friendly and knowledgeable. He assisted me navigating through portal in getting all paperwork signed.
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January 2023 by Michael Trevino
Very friendly an well kept clean an really good security never had any problems
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January 2023 by Andrew Hernandez
I moved from another storage to this new one. The process was fast, easy, and affordable
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December 2022 by Luis Torres
Would be 5 star but the office was closed for a number of days. When someone was finally there, he stated he was a floater and moved to different stores. Why couldn’t they have him there sooner. Other than that. Top notch facility.
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October 2022 by Aydee Dominguez
The service is really professional and it just shows that the man there in charge and his staff really like their job. It’s clean and safely lit at night when I’ve been there. It got dark once or twice when I delayed there and it got dark out but I didn’t feel scared at all thanks to the many large LED lights around the entire place
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October 2022 by Robert Rodriguez
Did everything online it was so easy and the place was clean glad I picked this place
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September 2022 by Shawn Pierce
Very helpful at front counter. Knowledgeable about contract. Friendly and professional. Clean units,and good security-related items to deter break in of units.
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July 2022 by Larry Martinez
Great place to store, low price; w/many option(s) to choose... very clean, safe. very personalble & friendly staff, George & James both treated me and my mother very well, highly recommend.
