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October 2025 by Albert Fern
Had some issues but got with Alan who's site manager, he went way above his duty to resolve my issue i really appreciate that. Thank you Alan
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August 2025 by D T
Fair pricing, easy in and out and state of the art access technology. Alan has been very helpful in getting me set up with the units and the access apps!
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July 2025 by Robert Martin
Just reserved a storage unit. Facility is very nice and clean. Great customer service. Very friendly and responsive.
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May 2025 by Bill OZ
Clean, easy access and ample space for my trailer
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April 2025 by A G
Friendly, Helpful and Professional Service! Our association needed a small storage unit to store miscellaneous items and Lockaway provided all the solutions we were looking for. The facility is clean, well kept, and secure.
We worked with Carla and her commitment to customer service is second to none. She listened to our needs and concerns and provided a storage solution which met our budget. There was an initial billing error regarding insurance fees, however that matter was quickly resolved.
Based on our experience, we recommend LockAway to any individual, organization or business looking for a short or long term storage solution in the Cibolo, Garden Ridge, Schertz area.
Thank you Carla for your exceptional service, friendly attitude, and commitment to customer satisfaction.
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September 2024 by Brice Ray
Tres went up and beyond on helping us with a storage unit. She fixed a problem that wasn’t hers and made the experience wonderful. If your going to rent here you won’t have any regrets.
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September 2024 by Jason Rheinlaender
This storage facility is exceptional. Tres does an outstanding job of maintaining it, ensuring everything is well-organized and accessible. Her kindness and attention to detail truly made the entire process smooth and enjoyable. Thank you for taking such great care of us.
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August 2024 by Jeffrey Henze
Tress was extremely helpful!
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July 2024 by Lily Wildberger
Tress Hernandez is so friendly and helpful. We needed help getting our automatic payment setup for my elderly mother. My mom didn’t wait one minute! Tress thank you so much for your willingness to help. Also the facility is so clean I have not one complaint!
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July 2024 by Ken Inness
Tress was very helpful. She went out of her way to make it easy to make my storage needs work. She was very patient with me when I was trying to get the app work. Also this one of the cleanest storage places I've seen.
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July 2024 by Tray Carlisle
Very convenient units and I love the Bluetooth locks, that work with their app. Tress and Isaac were very helpful getting the account transferred from another location. The unit was clean when I got it.
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July 2024 by Mickey S
Amazing experience, very customer oriented, nice property, convenient and Tress was excellent to work with making the transition!
First rented in February 2024, so have only been a tenant for
FOUR months and now received a letter that the rent on our unit will increase by $25 A MONTH, which is a 15+% INCREASE. Do you have income going up 15%?? We don't .... so, now after being fooled into renting there, we must look for a more reasonable solution AND friggin' move again!! Not happy :-(
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July 2024 by Daniel Gross
It’s a real nice place. Excellent customer service and very clean.
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June 2024 by Mayra Loudner
We love Tress Hernandez and her winsome professional attitude towards us!! The storage unit is just what we needed!! She helped us so much!!!
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June 2024 by Jarvio Grevious
Its been a pleasure using the storage facilities at Lockaway here in Garden Ridge. The onboarding process was simple. Prices were the best I could find in NE San Antonio. Tress and her crew do a great job keeping the premises neat and secure.
