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December 2023 by Google user
I hired Lone Star tile and grout to clean and seal all the tile in our house. They did an outstanding job. They were very nice and professional. The tile and grout were very dirty and the grout was stained. After they cleaned it Iooks like it did when it was new. I highly recommend this company it you need tile and grout cleaning. Patricia Seader
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December 2023 by patricia seader
I hired Lone Star tile and grout to clean and seal all the tile in our house. They did an outstanding job. They were very nice and professional. The tile and grout were very dirty and the grout was stained. After they cleaned it Iooks like it did when it was new. I highly recommend this company it you need tile and grout cleaning.Patricia Seader
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November 2023 by Ali C.
I would define rate them a -5. Zeros too good for the poor quality of their work. Do not use these people!
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April 2023 by Amy Ehrlich
They did such a fantastic job! Very prompt, communicated well and my tile floor looks brand new! Couldn't be happierService: Cleaning
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August 2022 by James Esposito
Prompt, professional service for tile/grout cleaning and sealing. Excellent service, a true master of his craft.Services: Cleaning
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March 2022 by Dan Dakota
Mark is awesome. Great professional and takes pride in his work. We will use him again!! Don’t wait give him a call now!!Service: Deep clean
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February 2022 by Maddison Baird
Mark was great to work with! So nice and professional. Our floors look much better after having him clean them. He also provides maintenance instructions to prolong the life of the floors and seal. Would definitely recommend him to family and friends and use his services again in the future!Service: Deep clean
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February 2022 by Paige F
Decent job but very specific of what we did wrong before - then absolutely no response when trying to get in touch to clarify methods. No service after the sale at all. Will not recommend or have him do any other work.
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February 2022 by Paige F
Decent job but very specific of what we did wrong before - then absolutely no response when trying to get in touch to clarify methods. No service after the sale at all. Will not recommend or have him do any other work.
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January 2022 by Hailey Caudill
Mark was great! He explained his pH levels can affect the floor and how they factor into cleaning it. Having a Ph.D. in the sciences myself, I really appreciated how knowledgeable he was. He was so friendly and professional. We just bought a new house and now we have these beautiful floors that just needed a little love, care, and knowledge to get there. I would highly recommend him and I am so appreciative!Services: Deep clean
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October 2021 by Daye Harter
We recently purchased a home with large off-white tile throughout and off-white grout. Grout in heavy traffic areas had turn brown. I called several contractors for info and after Mark explained his cleaning and sealing process, I was sold. No one I spoke with came close to Mark's deep cleaning process, however, pricing was similar. Mark is delightful to converse with and if you listen closely, you may believe he has a degree in Geology. He knows so many things about stone and its chemical properties. Trust me, you will be pleased with his work and enjoy his presence.Service: Deep clean
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October 2021 by Adam Wilk
If I could give more than 5 stars, I would. Mark is a professional at what he does and the customer experience I received was second to none. From the beginning, our phone call was detailed with his proven method and very organized. He arrived early, verified the measurements/area of work, and cleaned a sample area to show me the quality of work. I was very impressed with how clean, clear, and new the tile looked! We shook hands, agreed on a price and he did the rest. Anyone who has left this man poor reviews is a reflection on their incompetence, because I learned very quickly that Mark is a gentlemen, professional, and a man of his word. His product and quality of work speaks for itself. After his work is complete and the title is dry, you will not be disappointed.Other Services offered:TILE AND GROUT CLEANING - MARBLE - TRAVERTINE - SLATE - FLAGSTONE - GRANITE SEALING - TERRAZZO - SALTILLO - GROUT RECOLORINGServices: Deep clean
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September 2021 by Lois True
Mark did an incredible job making our 18 year old grout look like new! He uses the best chemicals, the hottest steam and has no hidden costs. (sealing is included in price.) Punctual, professional and thorough!Service: Cleaning
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September 2021 by Lisa Turner
Mark cleaned the travertine tile in my home. First, he was RIGHT on time, which I greatly appreciate! He then explained the process, measured, and gave me a quote for the work. Then, he did one section as a test to make sure I wanted to continue before he performed the work. After the tile was cleaned and sealed, he gave me suggestions on how to keep it clean in the future and said if I keep it up correctly, it only needs to be professionally cleaned about every 7 years. Excellent work and honest. I highly recommend!Service: Cleaning
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August 2021 by Jose Castorena
This company did a fantastic job of cleaning our porcelain tile. The tile in this old house had not ever been properly cleaned, and was very dirty. Mark explained very clearly what we were seeing and why. He then cleaned our tile and our rooms are just totally transformed. Mark is an interesting guy, a gentlemen and honest. He did exactly what he said he would do, and told us exactly what to expect. He even left us with instructions on how to care for our tile from now on. I do not hesitate to recommend him. - jacService: Cleaning
