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February 2024 by Leon D.
I traveled 40 min from canyon lake because they said obviously bought diamonds . When arriving he looks at diamond for 30 min, acts like he wants it then refers to somewhere he says is a great place to sell. Let alone they don't even buy diamonds. I called and told the info that was giving to me. Before he refer/ (waiste my time) somewhere else I hung up in his face because the service trash. He calls back 20 min later and says he had the $2000 out of the 3k but needs one more test, I agree no prob. So I arrive for the second time the diamond passes his tests. I give him an Illinois id. He says they only accept Texas . So I travel get Texas I.d upon arrival he says he's talked to someone and doesn't want to do the deal. Waisted a few hours. Unprofessional, unknowledgable unfair. I he didn't have the equipment and or knowledge is fine but don't sit there and act like:(
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October 2023 by D M
My 10yo engagement ring was missing a few diamonds, needed a cleaning, and also needed the size adjusted. Luis did such a beautiful job that my ring looked BRAND NEW! Felt like the 1st day I received it all over again! Heart-warming experience and beautiful work!
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September 2023 by naturegrl94
I have been to Luis' jewelry store now twice, and I really like going there. He's a pleasant man and easy to chat with, and does really nice work. I went in and had a ring sized and links taken off a bracelet watch, and both times, he did a fine job. The cost of the work wasn't cheap, but I think Luis' prices are in line with others in the area.
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September 2023 by Tricia Mitchell
I had a clasp on a bracelet that I had been told couldn't be fixed - a friend recommended Luis & Co. and I am so glad I went - they fixed the clasp perfectly and it didn't cost near what I was quoted by other jewelers. The people are very honest - extremely courteous - you feel like you have a friend for life in this store. If you have any jewelry that needs repairing, please bring it to Luis - if he can't fix it, then it can't be fixed, I promise you!!! I have found my jewelry store for life :) Thank you Luis and staff....
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September 2023 by Jeremy Farber
I have used Luis for three repairs. He restored my wedding set after being smashed during an accident. He also was able to significantly reduce the size of my grandmother’s ring so I can wear it. This required a lot of fine attention as there were a lot of small diamonds that were impacted by the smaller band. I am very happy with the attention to detail.
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September 2023 by slickspin18
We had two rings repaired and they are both beautiful. I highly recommend this shop. Very friendly too.
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September 2023 by Robyn C.
I had a wonderful experience here. I had some family heirloom rings that I needed to have sized. My previous jeweler retired, so I was on the hunt for a new one. I read all of the other positive feedback about Luis & Co. and I decided to give them a try. After spending about 30 minutes discussing the rings and what I needed done I felt very comfortable leaving them in their care. They turned out great! I will definitely come back!
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September 2023 by Jen N.
They did a great job securing the prongs on my diamond ring. A little pricey, but better than loosing the diamond on my wedding ring.
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June 2023 by jessica perez
Had to get my wedding rings resized and found Luis & Co online and read the reviews of how fast they work and the quality of their work. We took the rings to them on Saturday around 11 and they close at 3. We were told that they would start working on them the last 2 hours that they were open and they would have them back to us on Tuesday. They are closed on Sundays and Mondays so that was a quick turnaround. We picked up the set today and they were perfect! They even gave us a discount. Really nice and affordable place and even nicer workers/owners. Would recommend.
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May 2023 by Shannon Burke
Love them! Always so helpful with gorgeous jewelry to select from. Excellent customer service and quality jewelry.
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May 2023 by Kassey Masaniai
They did an amazing job! I needed my necklace repaired and the man explained to me what the process was, (I didn’t really know what was going on I just trusted him haha) and it was ready the next day. I’m wearing it now and it’s like it was never broken. Great customer service as well, will be coming back if I’m clumsy again and break another jewelry.
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May 2023 by GrantL
Super nice people with fast and friendly service. I've gone in twice now for watch related work and both times they did the work right then and there and I was very pleased with the pricing. Will definitely be coming back.
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March 2023 by Laura Wallin
I'm so happy with my ring and I can't stop looking at it! I wanted to update my engagement ring for a really long time and Luis did an amazing job for a great price. He captured exactly what I wanted, which was something elegant and wearable.
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February 2023 by Ie Quinn
I took my Sapphire ring in to have it resized and prongs built up. The ring came out beautiful. I mentioned I had many broken gold jewelry I no longer wanted, he told me to bring them in for him to look at. Gave me a great price for them. Very patient and professional. Highly recommend this business.
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February 2023 by Kenneth Johnson
Great folks very honest. Took watch in for battery replacement, they said battery was fine cleaned connections and kept it over night for surveillance.Working great plus they polished it up like new!Would not let me pay them anything. Class Act
