Lush Cosmetics La Cantera offers fresh, handmade, cruelty-free, and vegetarian bath, body, and hair products, with many packaging-free options. The shop has a good variety and a satisfying layout, particularly in how the bath bombs are organized. Customer experiences with staff vary significantly. Some associates provide an absolutely amazing and fantastic visit, offering a 100-star, personalized customer experience. They are helpful, kind, informative, super professional, and passionate, taking time to thoroughly educate customers, give great recommendations, provide customized samples, and treat shoppers like friends even when busy. This exceptional service makes customers plan return visits and parties. However, other experiences note that staff can be unbearably pushy, making shoppers feel constantly watched and interrupted. A separate issue noted was the presence of fruit flies around open testers. Despite mixed service impressions, the store remains a recommended one-stop shop for ethical and fabulous products.
Always smells beautiful, I love what they stand for and will always support this company! Keep up the good work
August 2025
i love lush and i understand that they’re trained to be pushy with the sales but this location is unbearable, i felt constantly watched and interrupted as i shopped. besides that, the shop has a good variety of different products.
April 2025
I didn’t purchase anything but I love the layout of this location. The way they organize the bath bombs is so satisfying to look at. My only issue was that they had testers open and they were covered in fruit flies. I kept having to swat them away. Eeek!
