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January 2024 by Naomi
I usually go somewhere super cheap for a trim but I thought hey, let's spend $65 and treat yourself. I even showed him a video of where they chopped off this poor girl's hair when she asked for a few inches. I asked for a trim with some layers just around the face. I have lots of fine hair so I don't layer my hair to have it thick. I have been working on growing my hair out for YEARS. To my dismay, he chose upon his own preferences and did heavy layering all throughout my hair. I asked for 2.5 inches for a trim and now it's almost like a mullet in the back. I'll have to cut off at least an ADDITIONAL 3 or 4 inches to have it back to normal, setting me back years of what I've grown out. And my hair is uneven. I call and a man claims he's the manager..I share my story and then he says well ok I'm not the manager but we all co-own. And proceeded to defend my stylist 'well was your hair uneven before you came? And 'well I'll have to hear his side first'. I did ask for a refund and they said no which at this point, it's not even about the money, I've lost years of growing out my hair.......
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December 2023 by Arin Garcia
Amazing salon! The gentlemen working here care very much about their profession and created the cut exactly like I wanted. It’s even lovelier now that it’s more grown out. I came with reference pictures and he listened to what I was saying and the cut I wanted. I usually I leave a salon mildly disappointed, but now I wish all my future cuts are like this. P.S. I’d recommend saving money and skipping the styling if you’re only coming for a cut bc it definitely adds up, but the cut was so worth it!
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December 2023 by P.
I went to Lux salon for my first time and I’m so grateful I found this place! I walked out so happy with my hair. Lejan was knowledgeable and gave me great advice on what I wanted for my hair and haircut.
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August 2023 by Leon Valdez
A great place to get your hair cut and colored at. The staff are very nice.
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August 2023 by Stacey Leon
Loved it super clean! Did a great job on my daughter ? thank you so much Nadia
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June 2023 by Maria Teresa Guerrero
Nadia was amazing , she gave me the haircut I wanted, I'm usually paranoid that they are cutting too much but my haircut was perfectly, worth the money?Services: Haircut
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May 2023 by Suzy Hernandez
I always have a good experience when I go to Lux Salon. Staff and owners are sooo nice and helpful. I am always satisfied with my haircuts and walk out happy! Last time they were able to squeeze me in for an appointment last min. I like this salon and definitely recommend.
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March 2023 by Kaitlyn yoder
Robert has been my hair stylist for over a year now and I’ve loved every haircut I’ve had with him. He’s immensely thorough and also shows great attention to detail. He always has great conversation and always makes me feel comfortable. He was even able to save my fiancé’s hair after a bad self dye job. Robert is phenomenal and I would recommend him to anyone.
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March 2023 by TXwhsprs Gmz
I've been getting my hair done here for 3 years and that says a lot...I finally found the right salon. I always get compliments on how my hair looks. I get the balayage. The staff is very nice and professional.
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February 2023 by Martha Nino
I've been coming here for years consistently and even rave and recommend this salon to people. Robert is an amazing stylist that takes care of my hair keeps it long and healthy even after bleaching it so many times.Services: Blowouts
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February 2023 by Lay
ROBERT!! *chefs kiss*Went there for the first time a few weeks ago, showed him a picture for a cut and he KILLED IT. Definitely returning for any cuts! ✨Services: Haircut
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November 2022 by Mary C.
My family and I have been going to see Robert for over 5 years now and he has never once disappointed! He is the best stylist I've ever been to and he creates a great atmosphere. I definitely recommend going here if you want to get a refresh and feel more beautiful than you did before!
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October 2022 by Kathy Mcpherson
October 2022 review: I just have straight thin hair. You would not think it would be that difficult to cut. But we have been RV traveling around the country for the past 4.5 years, and people just cannot seem to cut my bangs or cut my hair evenly. We've come back to San Antonio at least annually, and I make sure to have an appointment with Robert so he can fix all the bad haircuts I've had while traveling. He's super nice and my hair always looks fresh and great when I leave the salon.5 years ago review: Robert has been a God-send. Terrific skills and a really nice person.
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October 2022 by M. L. Ramos Martinez
OMG! I can't stop raving about my experience @ LUX! Miss Monika thank you for such an amazing job...WOW! I LOVE IT!The area is a bit away from me BUT if one is near the North Star Mall.. might as well just drive to LUX! MONIKA, ELENA, NADIA beautiful people, amazing work!
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September 2022 by Naomi C.
You often learn a lesson the hard way. $155 later I like the color but did not receive what I wanted- it wasn't even close. I understood certain things couldn't be done as I have fine, thin hair. The consultation with Robert provided information that I thought would continue to the appointment. But it is a bit inconvenient to go for a consultation, return for cut and color, return for hair hydration, and return again for highlights. The Pixie cut received is shorter and uneven- there is nothing different from all other cuts received. My hope was that it would be something different. Spoke with the owner a few minutes ago. Since I will not opt for hydration won't be receiving highlights. It's really a shame that the consultation by Robert was the highlight of the visits. The owner did offer to find a salon that would do highlights without hydration. I'll wait for the hair to grow out, wash it often to decrease the color and return to my natural color of white.
