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December 2023 by Alfred Elliott
Disgusting immoral people here. Can’t believe they have Christian stuff on the walls. Wish the owner would actually care about what his or her employees are doing if they actually decent people. They literally did huge damage to the inside of my car and have lied to me for over a year about fixing it. It’s been over a year and I’ve called and spoke to Carlos at least 10 times and even have recordings of him saying multiple times they are waiting on parts to fix my car and he has never called me back. Not even once. A complete immoral liar. Lawsuit is coming soon before my statute of limitations runs out. I’ll be giving them a final call soon.
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October 2023 by Frank Schweitzer
I had my Ford Escape repainted a new color. Carlos explained my options and helped with each step of the process. They did a terrific job with the repainting and detailed the car perfectly. I’m 100% pleasedService: Painting
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October 2023 by David Bell
Absolutely the best! I caused some deep scratches to my 10 year old car and they eliminated the scratches, perfectly matched the paint and completed on time as promised. Highly recommended!
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August 2023 by CJ Jordy
DO NOT GO HERE!!! I used this location for repairs when my wife hit a deer with our vehicle. They took over a month to do the repairs and when I got the vehicle back the hood and fender still weren't aligned, the check engine light was still on and the remote start/air conditioning didn't work. I pointed out these problems but had to take my care back since my rental coverage was expiring and they promised to help fix it as quickly as possible. My insurance had already paid them and they had already collected my deductible.After ONE YEAR (!!!!) they are still jerking me around and not answering calls, not calling back, and haven't fixed ANYTHING else! I wouldn't send my worst enemy to this place. Horrible service and I am going to be out an additional $500 to have the dealership fix everything because they ignore me. I have contacted the Better Business Bureau and filed a complaint that they ignored as well (check it out, its on their site).Save yourself time, money, and MASSIVE headaches by going to somewhere else. This location is a con!Services: Air & cabin filter replacement
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August 2023 by Veronica Perez
If you need your car painted this is the place to go. I called and visited several body shops before I went to Maaco on Clarence Street and I got the best deal from them. Their customer service was superb, Carlos was extremely professional and did what he needed to do to make sure my car was painted and back to me on time. The workmanship by the technician Mike was beyond superb. His skills are evident in the finished job. He took the extra time to clean and polish other areas of my car that I did not expect to be cleaned for example the tires and all the molding. Thank you you did a fantastic job.Service: Painting
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August 2023 by Jessica Adame
So glad I found this place, they did an amazing job getting my car repaired.Carlos has help me a lot and I appreciate how fast it took to get all this work done.Service: Body & Trim
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August 2023 by Jeffrey Walker
They did a quality and sound job with my 2010 Chevy Malibu. The paint was Quality and the inside was cleaned very nicely. Took a little longer than anticipated. It was also a nice touch to preserve my military badges.Would rate it five stars but no one is perfect.Service: Painting
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June 2023 by Derek R
Great guys and they did excellent work on my vehicle. Got it done in time for a trip I'm taking. I highly recommend them.Services: Painting
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June 2023 by David G.
CARLOS AND HIS GUYS ARE THE BEST!! I took my truck in bad shape, they worked their magic and looked brand new.
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May 2023 by Crystal Troya
Very happy with my recent experience here. Carlos was able to fix my steel bumper that every other place I took it to for a estimate said was impossible to fix and required a full bumper replacement. Not only did they fix it, but they were $1000 cheaper than everywhere else. Great job!!
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May 2023 by Rob
Wanted to say thanks to JR and Gabe at this location for their customer service. Gabe was able to help me over the phone and answer my questions. I dropped off a hood for my Subaru for paint and it was ready the next day. The color match looks great and their price was lower than some other shops. Thanks Maaco!Service: Painting
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April 2023 by Crystal T.
Carlos was able to fix my steel truck bumper that everyone said was not fixable and required a full bumper replacement. Not only did they do it, it was $1000 cheaper than the multiple estimates I received. Great job and I will be back if I ever need something else done.
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March 2023 by Paula Cortez
Carlos and his entire staff are amazing! Everyone was so welcoming and accommodating. This crew takes pride in their work and it shows. Daniel did a great job on my car, and I am so pleased. If you are in need of service for your car, you must visit this Maaco location. They are fair in pricing and give quality service.
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March 2023 by Noe B.
These people are inattentive and do not answer direct questions about having repair work done on a car. I see that most of the reviews on YELP are negative and there is a reason for that. One person stated that they had poor customer service. That is certainly true. Very combative and prone to insult customers. I would like to add my voice to the group of people who do not understand the rude and condescending attitude of the people who work at this service center. There is a good reason that this Maaco gets low marks.
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March 2023 by Emily Campos
I cannot say enough GREAT things about my experience at Maaco. I was in San Antonio for training, 5 days before I was set to depart, my truck was broken into. Because of the way they broke into my vehicle, I needed a whole new door. Khalid got me in the very next morning for an estimate, which was a Saturday. This was the ONLY body shop I could get into that day. Khalid was very up front with me about the timeline but said he would do everything he could to speed it along. The next hurdle was the insurance company. I received a call right away on Monday that Khalid had submitted all the paperwork for the insurance company to do their thing. By the end of that day everything was approved and Khalid had ordered the parts. He kept me up to date the whole time about the process and where my vehicle was at in the process. They had my truck done one day sooner than they had quoted me. I was only delayed by one day from my original departure plans because of the amazing service I received here. Everyone was polite, kind, and professional. I would without a doubt be a returning customer if I lived in the area. Their work was flawless and didn’t looked rushed at all.Services: Painting
