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March 2024 by Carl Bohls
Eric was a huge help resetting my google password. Fast Friendly & efficient. Thanks
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March 2024 by Artis Owens
The lady who helped me was super nice and patient, show me examples of what was available to help me get the charger I needed for my dinosaur of a MacBook Pro, lol?!
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February 2024 by Jason Casey
I love MacTLC. They are so chill, knowledgeable, up front and fast. Their prices are fair and they are very friendly. I live outside San Antonio so it’s a bit of a drive, but worth it every time.
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December 2023 by morfor njilefack
I came in to get my Mac looked at because it wasn’t starting up and it got fixed in 2 secs. They will always have a customer in me
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November 2023 by Vanessa Bland
I am so grateful to have found this place! For years I have gone to Apple for repairs and now I will be coming here! Mac TLC honored my apple care+ plan. The staff and techs were knowledgeable, kind, and they over delivered on the estimated turnaround time. 10/10 RECOMMEND!
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September 2023 by Vicki Spillman
I had a problem with my iPhone. It wouldn’t allow me to charge using the charging cord. I went in and they fixed it on the spot. And they did it for NO CHARGE!What a great business- no one does anything for free anymore! Will definitely go back if and when I need my phone repaired’ :)
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September 2023 by Leslie Bernal
Terrible service. Manager needs some serious training in customer service and people skills. Would rather drive to Austin from now on then go here again.Edit for response: Are you seriously looking through your paperwork for someone named LB??? LOL I came in quite a while back so you wouldn't find me anyway. My experience was SO BAD I made sure to come back to leave a review.Edward Fonseca lies to his customers and when confronted about it acts like the insecure little b that he is. Everyone else there I've dealt with (I've taken my laptop in on at least 3 occasions) is cordial and professional. This guy needs to learn about ethics in business, man up and admit when he's wrong, or let someone else handle the customers.
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August 2023 by Jacob Brockett
I brought my 2020 MacBook Pro in to have its I/O board replaced after a water spill, and they were able to have it back to me fixed and in 3 business days for less than $250! This was much better than what Apple had offered ($280 and months until I would get it back). They were also very professional and did not charge nor do repairs without calling for confirmation first.
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August 2023 by Whitney Deese
Took my phone in for a screen repair. Great experience the lady was super super nice and I was in and out for the most part. Definitely recommend this place for phone repair.
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July 2023 by Robert Sanderford
Outstanding workmanship, competent and considerate service, prompt turnaround, and reasonable service charge. Everything you could want in a top notch computer repair firm.
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June 2023 by John Seaworth
6 year old iMac would not boot. Under electronic contact and took to 410 store. They could not fix and suggested Apple Store at North Star. Diagnostics run and they could not fix without reinstalling operating system and loosing all storage info. “Would I ne interested in new computer or shipping to a California company at my expense.” I went to MacTLC as walk in, discussed problem. I was told they could back up all data and would try to fix. 48 hours later I was called and told ”data backed up on external drive and the computer fixed.” Bill $180 including tax. Friendly and obviously skilled people.
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June 2023 by Beth Knolle
I have used this company a number of times,& they are amazing! Fast, courteous, dependable, & everything. Good…+ you can really Talk w/ a real person.
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May 2023 by Sebastian Bathie
I went in for a hard reset on my 2017 MacBook Pro after I was using it through a display window and the battery ran out. This has happened before a while back and the usual Key commands for the reset would not work this time. I made an apple store appointment but, as this is my work computer, I can into MacTLC to see if they can reset it for me sooner than the apple store appointment. I went first thing in the morning and guy behind the desk wouldn't listen to me when I said it only needs a hard reset and was adamant that it would needs repair. Regardless, I asked if they could run the diagnostic in front of me, and he explained that they have a $75 fee to get me at the front of the queue. I said I had an appointment with Apple later today and maybe i should just take it there and they guy said they would have to send it off for a repair and it could take two weeks. I go ahead and purchase the rushed service and 40 minutes later I get a call from the actual technician to tell me that they only had to hard reset the computer and that there is no damage to the screen, hard drive or anything. I asked if they needed to at-least remove the battery and they said they only had reset the computer. so I head back over there to pick up and they charge me another $55 for the diagnostic... All they ended up doing was a reset, what I had told them from the beginning, and what Apple could have done for me for free right in front of me. Full disclosure they did clean the surface of my computer and updated my software for me but I much rather would have had the $140.54. I miss their old location behind the airport where the technicians verified everything at the front desk rather than dealing with some useless cashier that charges you to waste your time.
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March 2023 by Anissa Gonzalez
Came in with my MacBook air on a Friday to get my display replaced & picked it up on Monday. Very fast very trust worthy for a fair price. Will be coming back for any issues I have with my apple products!
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January 2023 by Carlos A
This place is excellent! The place to go for your Apple repair (they even do warranty repairs!)Fast. Efficient. Friendly.
