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March 2024 by LeeAnna Strong
This is an absolutely stunning facility with a very helpful and kind staff.
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March 2024 by Gabriel Martinez
Bella appreciation post! We love you, Bella! Keep being your awesome self & thanks for everything you do.
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March 2024 by Isabella Corsiglia
Don’t count on the gates ever working if it rains. Every time there’s rain, we have no access to our apartments except going to the other complex and running to ours.
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March 2024 by Rebecca Emerson
She deserves a raise! Great personality! Thank you Bella.
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March 2024 by Nicholas Marshall
I was getting divorced and this seemed like a clean quit place to live . Everything was good until about a week in and then the roaches came and they never left . This is the south and there everywhere but for 1,340 plus all the extra cost internet even if you don’t use Spectrum you still pay and the amenities cost so around 1,600 for a one bedroom with a roach guest . Which never leave take lots of photos the neighbors upstairs kids bounce and knock down the dining room bracket which didn’t have a mount just caulking to support lighting which I remounted at a least twice took photos but not high enough to see the mount must off fell off after I left ask for photos and time stamp but never received photos to prove the date of inspection. Employees smile and wave like your a community but it’s all for show . Over all ok place not a dump but watch the hidden cost attached to your rent and even thou you pay all your bills on time still don’t trust them after you leave . FYI
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February 2024 by Leondra King
Dedrick had the best customer service at an apartment complex that I have experienced! He was down to earth and listened when I described what I was looking for in a new home. He provided what I asked and then some.
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February 2024 by Leigh King
Dedrick was awesome and his customer service was great. Not to mention he's a snazzy dresser and knows how to get people into a home.
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February 2024 by Nathaniel Bolivar
Dedrick, Kayla, and Bella have all been amazing assisting me with the transition and explaining every detail!
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February 2024 by Pablo Galvan
We are writing to express our appreciation for Bella! Bella’s dedication to ensuring a positive living experience is truly commendable. She dedicated the time to address all of our concerns and acted promptly to ensure that our living experience at Cypress not only remains comfortable but is also enhanced. We feel fortunate to have Bella as part of our living experience. Thank you, Bella!
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February 2024 by Nick Anderson
Kayla and Bella were fantastic helping us into our new home. Highly recommended.
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February 2024 by Christopher Johanning
It has been a very long time since we've experienced apartment living. Dedrick helped make our decision to choose Cypress at Stone Oak an easy one. He was extremely professional throughout our tour, showing us alternatives and answering all our questions. Responsive and friendly, he made the application process a breeze. We felt welcome in our new home.
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February 2024 by Sammy Marino
Kayla is the best no doubt. Truly a blessing!
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February 2024 by Adam Sullivan
I rarely write reviews as I despise the typical Karen or millennial who thinks the grocery checker controls clearance items, but I genuinely believe people should be warned. Upon filing paperwork, the employee lied to my fiancé regarding finance by simply moving money around, calling it a discount, and hoping we wouldn't catch it. Additionally, an employee miscalculated rent, gave me her word she would take care of anything if the total changed, then expected me to pay hundreds of dollars for her inability to perform 5th grade arithmetic. Break-ins occur frequently. Police are on the premises every other week filing reports as the gates are broken more often than repaired. The mail keys (for which they charge $100) rarely work etc. I've spoken with other tenants who claim they were offered discounts for 5-star reviews, which obviously speaks volumes. Due to the nature of my work, I've lived more places than most and I've yet to have an issue with a single apartment complex or landlord. With the number of neighboring apartment complexes who don't lie while extracting every penny they can, please look elsewhere. Attached is a photo of one of the coded door locks that's been broken for months.
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February 2024 by Rebecca Gonzalez
DO NOT RENT HERE.Monthly HIDDEN FEES. And don’t even think about getting your deposit back they will charge you for the previous tenants destructions!Ridiculous!!!Also gates were always open, roaches at the pool and hallways stink, elevators breaking, also AC units Breakdown in summer! Good luck .. Don’t sign the lease.
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February 2024 by Denise Potts
We have been working with Bella since back in October when we decided to make the move from Minnesota to San Antonio. She helped us every step of the way to get us into the community we fell in love with at first sight. We have found our new home in a new state thanks to Bella and Cypress at Stone Oak!
