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October 2023 by Josh B.
Great service! Nick, the sales associate was great to work with. Explained everything, walked me through specifics since I was looking for something to help with medical issues. Highly recommend you check out this store! Ask for Nick, you won't be disappointed. Customer service is a priority here.
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June 2023 by Google user
Awesome service!! This was my third stop and I had a two other stores to check out before the day was over but Nick’s service won me over; the guy really knows his stuff. I found just what I needed at a really good price.
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July 2022 by Moises
Scot was terrific! He really wanted to know about lur sleeping habits and helped us find the right bed. Great experience!!
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June 2022 by ERNESTO ZATARAIN
Scot has sold us two mattresses now and could not be more satisfied with them. He takes the time to explain every single detail and step to ensure buying the perfect mattress. I love my new mattress. I'm sleeping better than ever!
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June 2022 by Shawna Alpizar
Not only were the mattress options plentiful, but the salesperson Jacqueline Levine was amazingly knowledgeable in all the different brands and aspects. I highly recommend this location and this salesperson for any questions you have for your next mattress purchase!! FIVE STARS ⭐️ We have been shopping around a little (including Macys) but Ms Levine amazed us with her knowledge. Thank you! Can’t wait for our new mattress to be delivered this week!
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April 2022 by Donna Pratt
Scot assisted in dialing in the solution that would work best for us. The product is quite pricey. Sticker shock is the loss of a star. While we got several discount offers, buy 1 get 1 and free delivery mitigated some of the pain of $1500 per single size mattress.
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March 2022 by Jannette Nguyen
I had an amazing experience with Jacqueline Levine! She took her time to answer all my questions and help me find the best products tailored to my needs. She even went above and beyond to get those products at a great price and ship them all the way to Houston for me! This was the best customer service I have ever received, and I am confident that I’ll be satisfied with the products she helped me select. Thank you Jacqueline!
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March 2022 by Raymond Suarez
Scot Sours, manager at the Rim store is extremely knowledgeable, patient and strives at customer service. Spent over an hour with him until we got the entire order down. I highly recommend visiting him.
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March 2022 by Sharon Barnhill
Scott Sours at the location in The Rim was very helpful and courteous. He was very informative about the products and helped to find the product for our needs.
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February 2022 by The HOOMstead
Friendly staff that were knowledgeable about their products. What I didn’t like was I had to sign a release and they took my drivers license number all to buy a mattress protector. Unless I’m buying a mattress I won’t be back in for a pillow or sheets it’s way too invasive and super time consuming.
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December 2021 by Charles Kirkham
Great communication and through knowledge of the product! Excited to get my new mattress!
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December 2021 by David Brewer
Dexter is a pure professional. Easy to work with and pays great attention to detail.
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November 2021 by Donna Kowall
Wonderful service with Scot Sours the manager. He helped my husband and I to find the exact mattress to meet our needs. He answered all of our questions. After a thorough “Trying out” all of the mattresses, we chose the perfect mattress! Great service! On top of all that we got a great price with two pillows thrown in!
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November 2021 by Virginia Hernandez
Excellent customer service & products were in stock ready for delivery!!!! Strongly recommend to visit for your mattress needs.
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September 2021 by Heidi Ramsower
Salespeople were super helpful and personable. they price matched with the online listing, so I knew I was getting the best deal possible. They were patient while I tried out mattresses and made the whole process very easy for me. Highly recommend!
