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October 2023 by Tim Coats
Customer service was great not to pushy but not to relaxed. Put the bed in my truck for me and was quick and honest.
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October 2023 by Caitlin Barberio
Chris was fantastic! He narrowed down my choices and helped me find the right fit for me! Couldn’t recommend them enough!
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September 2023 by Sam Cortes
To our surprise, it was a very enjoyable shopping experience and quite relaxing. Kelly was perfect, very knowledgable, not pushy, and helped us find the best mattress for us.
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August 2023 by Barbara M
We were looking for a new mattress and made our way to mattress Firm at the Rim in San Antonio. We were greeted by Chris when we arrived. It was probably one of the most pleasant encounter we have ever had while shopping in store. Chris was very pleasant and made us feel very comfortable with our purchase due to his friendly personality and knowledge of the products. I would most definitely shop at the store again. Chris was so personable as you would feel with a close friend. I highly recommend Chris and the Mattress Firm.
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August 2023 by Luis Selvera
I have purchased mattress at this location multiple times, and it’s always been a great experience. The sleep expert helps you choose the mattress that best fits your sleeping habits. You can try the mattress, and they deliver it the next day. Overall, it’s a great place if you’re looking for a mattress!
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August 2023 by Clarissa Mata
Staff is very knowledgable and and allows you ample time to try the various types of mattresses and answer questions. I didn’t feel pressured that I needed to buy a mattress and my intention was that I would need to gather information but because of all education is left with a mattress that I am excited about. I recommend to speak to Chris, he had all the answers for you.
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August 2023 by Audria Garcia
Chris was super easy to work with and he listened to my wants and concerns. Didn't try to sell me something I didn't want or need. Right to the point and gave me options to choose from and explained the differences.I am not a fan of having to buy a mattress, but I have to say, this time it was very easy and I brought the mattress home with me. Looking forward to going to be tonight.
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August 2023 by John Krieger
Chris was very helpful and knowledgeable towards helping me and my aunt find a bed that was perfect for me. I would definitely recommend him when shopping for a new bed. Thank you Chris
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July 2023 by Karla Kidd
Chris provided outstanding service. Please visit this store and ask for Chris if you are in the market for a new mattress.
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June 2023 by Efrain Palacios
Bought to sets of queen size mattress, Kelly the sales lady was very helpful and courtesy! Very professional had us out of store in less than an hour! Total recommend!
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June 2023 by Tom Fitzgerald
Salesperson was helpful and knowledgeable about the products.She went out of her way to help me find the best mattress for my price range for
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May 2023 by Alonso Covarrubias
So I went and the guy Andrew was very kind and everything but they told me that he didn’t have the mattress in stock only in Bandera and my brother went to pick it up and he said that the guy was very rude and is raining and he didn’t help him to put the mattress on the truck he just said “I can give you my umbrella “ thats bad service of him and he is the Manager.
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April 2023 by Barbara R
Kelly was very knowledgeable, helpful and very friendly! We were able to find the perfect mattress for us
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April 2023 by Caroline Fogwell
Adrian was knowledgeable, helpful, and efficient when it came to making our first quality mattress purchase. He made a daunting process of figuring out the best fit for us at an affordable price easy!
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April 2023 by Phil White
Everything was great, this us the second time buy from Mattress Firm. Both were great experiences. The sale persons were very helpful and we love our choices and their help.
