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November 2023 by jovana cortinas
Marc was very helpful. It took me less than 15 minutes for Marc to help me get what I wanted. Overall a great experience. In and out within 30 minutes.
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November 2023 by Nancy Posey
This gentleman was awesome! Such a joy. He explained different mattresses, yet did not push me to make a decision. He is an extreme addition to your company!!!
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November 2023 by Koral-Catherinee Howard
If you are looking for a real salesman who knows his products and is willing to do what it takes, go see Elliott. He knocked it out of the park! My husband is a veteran who does not sleep well, and we have been looking and looking for something we both love. We also had a very specific budget, and he got us a bed,base, AND pillows in that price range. He even got us next day delivery and haul away of the old setup.
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November 2023 by bridgettshorter
Had the best experience with Keoka! She was super helpful and understanding of my health needs. As someone that deals with chronic pain and am battling cancer she went above and beyond anything I could have expected. I'd definitely recommend all my Friends and family to go here for mattresses!
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November 2023 by Thomas McClelland
Our Mattress Firm experience was great. The sales staff (Roger) was super friendly and knowledgeable and gave us all the time we needed to pick out the mattress we wanted. Lots of great choices so we had to do a lot of “lying around” to make up our minds. I’d recommend this store!
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November 2023 by Veronica F
As new Texas residents from New York, my fiancée and I were in desperate need of a new quality mattress at a decent price! Roger helped us find a perfect match for us and provided exceptional service. You can tell that he not only kas knowledge in the industry but is just an overall great person as well. Thank you Roger for helping us add to our new home!
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October 2023 by Stacy Tallent
Relocated to San Antonio and needed to invest in a good nights sleep. I shopped around several places and this Mattress Firm was by far the best! Large showroom with plenty of options for a wide range of budgets. At the end of the day Zack went above and beyond to make sure I got the Stearns and Foster I wanted at a very fair price! Highly recommend Zack and his team at this location! A+
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September 2023 by sandra deleon
The sales lady was super helpful she listened to my needs and gave me several mattress options as well as helped get me financing! I highly recommend taking the time to visit this place first if your looking for your next mattress.
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September 2023 by amanda ayon
Looking for reliable and friendly customer service? At Mattress Firm I found myself to be comfortable and intentional making a big purchase. Specifically a staff member, Carmen, was nothing but kind, professional, and determined to help me find a mattress perfect for me. My experience here is what I believe everyone wants, needs, and deserves when walking in and out of any store! Thank you Carmen!! And thank you Mattress Firm.
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September 2023 by Patricia Brown
I have had my base for maybe 2 months. I call this location and Carmen was awesome! She schedule someone to come out and check the base and either fix it or replace it. I also have an appointment to discuss my mattress with Carmen. I highly recommend the clearance center off of bitters road.
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September 2023 by jeanne herbes
Carmen is the best, so helpful and knowledgeable. We are so happy with her expertise and assistance in our purchase. Looking forward to receiving our bed with all the trimmings! Thanks so much Carmen and Mattress Firm.
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August 2023 by Martha Chapa
Carmen, The lady that ordered my headboard on line was very helpful, courteous and knowledgeable about the sale.I felt very comfortable talking to her. I will always come back to Matters Firm, and will be coming back for my next bedroom projects!
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August 2023 by Beto
We couldn’t be more pleased with this store. The employees are great. Carmen was fantastic. She’s very knowledgeable, answering all our questions and concerns, as well as asking pertinent questions to help arrive at the right mattress. We really appreciate her patience and calm demeanor, allowing us all the time we needed (over two hours), to try the different beds until we were completely secured with our decision. She also went above and beyond accommodating our needs for the delivery.And the delivery went fantastic. They were puntual, arriving even two minutes early. Isaac and his partner, Gamma, were very thorough and made sure the bed was set up to our satisfaction.I definitely recommend Carmen and this store for their expertise, outstanding customer service and high quality products.
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August 2023 by Sandra Villarreal
Stephan was extremely helpful and knowledgeable about what his mattresses have to offer. I’m anxious to try out my new mattress. Stephan didn’t rush me to a decision and showed me all my options. I believe I made the right choice.
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July 2023 by Nicole R.
Carmen was such a great person. She really cared about getting us a good comfortable mattress within our budget. We didn't feel pressured to buy something too expensive. She found us a very comfy mattress for a really good price. & It was overall a great experience and I'm grateful we came in when she was working!